Alcoholism is the leading cause of rude customers. Quite a few customers on our network have a "do not call after 8:3, 9:30, 10:20AM" note because they are totally out of it.
Perfectly polite people before that time.. but after... WOW! ryan On Dec 22, 2009, at 12:27 PM, Robert West wrote: > That's funny because I ended up having a conversation pretty much > like that > with the wife. Get a notebook and a pencil, write it down. I took > it upon > myself, after call number 5, to try to login to FaceBook with his > username > and password, password was wrong, reset it, retrieved his email, > changed his > password... yada, yada, yada... (I hate yada, yada, yada, by the > way) > Wife tells me that she thinks he changed it last night when he was > drunk so > that she couldn't get on his account. But after all of that I hear... > "See, I told you it was their fault because he fixed it". *sigh* I > have to > add that they are in their late 60's. > > > Bob- > > > -----Original Message----- > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] > On > Behalf Of Scottie Arnett > Sent: Tuesday, December 22, 2009 3:11 PM > To: WISPA General List > Subject: Re: [WISPA] Being Rude to Customers > > Send him a gift wrapped notebook and pencil with Merry Chrismyassmas > written > on it from just-micro.com. Include a note saying, "With this, you > should > never have a problem with remembering your passwords, if you just > use it." > > Scottie > > ---------- Original Message ---------------------------------- > From: "Robert West" <robert.w...@just-micro.com> > Reply-To: WISPA General List <wireless@wispa.org> > Date: Tue, 22 Dec 2009 11:33:43 -0500 > >> Is it okay to say "Merry Chrismyassmas" to a customer who calls you >> yelling >> because it's your fault he can't remember his Facebook password? >> (Somehow >> I'm blocking his FaceBook password) >> >> >> >> Just wondering what my options are.... >> >> >> >> Robert West >> >> Just Micro Digital Services Inc. >> >> 740-335-7020 >> >> >> >> >> >> --------------------------------------------------------------------------- > ----- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> --------------------------------------------------------------------------- > ----- >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> --- >> [This E-mail scanned for viruses by Declude Virus] >> >> > > Wireless High Speed Broadband service from Info-Ed, Inc. as low as > $30.00/mth. > Check out www.info-ed.com/wireless.html for information. > > > ---------------------------------------------------------------------------- > ---- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ---------------------------------------------------------------------------- > ---- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
