I'm not sure that I agree that wireless has higher uptime than fiber.
----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com -------------------------------------------------- From: "Tom DeReggi" <wirelessn...@rapiddsl.net> Sent: Monday, January 11, 2010 7:40 AM To: "WISPA General List" <wireless@wispa.org> Subject: Re: [WISPA] Why the telco's will never be true competitors to us > Agreed, Brett. > > I see people use business Cable all the time, UNTIL they have an outage, > and then they loose all their customers feeding off it after that. > If there is one Thing the Cable Cos understand it is "you didn't buy a > service with an SLA because we dont offer one, so we can care less if you > are down for a week, read the small print.". > And what can you tell your subs once it occurred? "Oh I used a low cost > Cable service, uh oh yeah why did I say we had better service than the > Cable cos?" > > Plus, Wireless is more reliable from an uptime perspective, than any other > technology (even Fiber), so why would a WISP want to use anything other > than Wireless for connectivity to a tower? > > Well, it is true that some Business CAble services are less expensive than > a single antenna roof right fee. But I used that arguement to negotiate > lower roof right fees. > > Tom DeReggi > RapidDSL & Wireless, Inc > IntAirNet- Fixed Wireless Broadband > > > ----- Original Message ----- > From: Bret Clark > To: WISPA General List > Sent: Sunday, January 10, 2010 5:49 PM > Subject: Re: [WISPA] Why the telco's will never be true competitors to us > > > Blah...I wouldn't rely on any telco or cable company to serve our towers. > We are completely wireless between towers, even our upstream Internet > links are wireless running to local Internet exchange points. That way if > there is a problem we are responsible for it and we can fix it without > getting the run around from a telco. > > I was in the CLEC business for over 10 years and if there is one thing > telco's do better than anyone else is finger point! It was never their > problem until you provided beyond a shadow of a doubt it was their problem > and 90% of the time is was their problem to begin with! > > Bret > > Tom Sharples wrote: > I found out about so-called business DSL a few years ago. We had it here > (Qwest), and every three to four weeks it would go belly-up. The "fix" was > that, after a day or two of dead air, Qwest would send out a tech to > power-cycle the ancient and creaky Nortel neighborhood dslam. This went on > for a few months, until I switched to Comcast business-class cable. That > has > proven to be extremely reliable, and I haven't looked back since. > > Tom S. > > > ----- Original Message ----- > From: "Marlon K. Schafer" <o...@odessaoffice.com> > To: "WISPA General List" <wireless@wispa.org> > Sent: Sunday, January 10, 2010 1:41 PM > Subject: [WISPA] Why the telco's will never be true competitors to us > > > I have a tower down. It's fed by a *business* grade DSL link. > > Can't get to the main router at that local. > > So I log onto the Century Tel (century link nowadays) web site go find a > phone number for tech support. > > IF there is a phone number on their Microsoft Bing cloan of a web site, I > couldn't find it. So, I decided to try the online chat thingy. > > Up pops a page with a spot for a the username, phone number and zip code. > Naturally, I put the right things in the boxes. Only to get an error. So > I > tried again, and again. Finally I actually READ what the smallish print > said you can ONLY put in ONE of the fields, not all of them. Hate to > allow > any answer to work rather than make people only fill in one field where > they > usually have to fill in all of them. My fault for not reading the fine > print, but then again, I shouldn't have to.... > > Next, I finally get a tech on the screen. Well, kinda, the web site > doesn't > have anything but an error at the top. But the chat part eventually came > up > and a tech was on the line. We quickly established that the tech support > guy wasn't able to see if there was a dsl connection or not. ug > > So, he gave me a phone number for tech support. > > I called that number only to sit on hold for a while (not toooo bad > though) > and then find out that that wasn't the right number for a business > account. > > Called the next number. Sat on hold a bit longer this time, but still > only > a few minutes. We quickly got through all of the who are you type stuff. > Then the gal on the support end asked me to tell her what lights were on > on > the modem. "Um, I'm an hour and a half form there." "Well, sir, I'm > unable > help you unless someone is on at the site." > > Sigh. The home owner at this site is a snow bird and won't be home for > months yet. > > The tech support people aren't able to tell if there is a connection or > not. > It's not like this is a little, rinky dink company like mine. This is a > HUGE telco! Ug. > > They won't even try to fix a business account that I pay $1200.00 per year > for. Probably even more than that. Amazing. > > Have a great day, I know I will. > marlon > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > -------------------------------------------------------------------------------- > > > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 8.5.432 / Virus Database: 270.14.132/2611 - Release Date: > 01/10/10 > 07:35:00 > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > ------------------------------------------------------------------------------ > > > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > ------------------------------------------------------------------------------ > > > Internal Virus Database is out-of-date. > Checked by AVG. > Version: 7.5.560 / Virus Database: 270.12.26/2116 - Release Date: > 5/15/2009 6:16 AM > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
