We use Freeside with integrated RT Ticket System. The next upgrade of Freeside (we are planning on implementing it next month) is also supposed to include a calendar that is tied to RT.
This has worked very well for us, although Freeside has a few wonks that have to be dealt with on occasion. All of this software is open source, so you don't pay for the licensing, but you will probably have to pay someone for support unless you have access to some Linux/SQL/perl gurus. If you do have access to some coding talent, it is easy to add more functionality and features to Freeside. We have added business reporting dashboards, bandwidth control exports, integration with Xymon for customer monitoring and integration with Asterisk to do robo-calls to customers who are late paying their bills or have gone off line and may need technical support. That kind of stuff isn't happening with Powercode. Matt Larsen vistabeam.com On 5/11/2010 1:59 PM, D. Ryan Spott wrote: > Yeah, I was gonna say. I looked at, and even entered my subs into powercode > at one point last summer... happily thinking "this system is gonna rock!" > and then I found out that I only get 1/2 of the features that were > advertised. :( > > I ended up not going with them. > > ryan > > On Tue, May 11, 2010 at 12:55 PM, Mark Nash - Lists<markl...@uwol.net>wrote: > > >> I personally think it's more like $1.35/sub or $1.65/sub for everything. >> Our normal bill is about $1200/mo I think for 850 subs. >> >> ----- Original Message ----- >> From: "D. Ryan Spott"<rsp...@irongoat.net> >> To: "WISPA General List"<wireless@wispa.org> >> Sent: Tuesday, May 11, 2010 12:52 PM >> Subject: Re: [WISPA] Call Tracking / Customer management software >> >> >> $1 For everything or just half the features? >> >> ryan >> >> On Tue, May 11, 2010 at 12:28 PM, Josh Luthman >> <j...@imaginenetworksllc.com>wrote: >> >> >>> Something like $1/active account. >>> >>> Josh Luthman >>> Office: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>> “Success is not final, failure is not fatal: it is the courage to >>> continue that counts.” >>> --- Winston Churchill >>> >>> >>> >>> On Tue, May 11, 2010 at 3:23 PM, Sara Gray<li...@jcwifi.com> wrote: >>> >>>> How much does powercode cost? >>>> >>>> >>>> -----Original Message----- >>>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] >>>> >> On >> >>>> Behalf Of Mark Nash - Lists >>>> Sent: Tuesday, May 11, 2010 1:39 PM >>>> To: WISPA General List >>>> Subject: Re: [WISPA] Call Tracking / Customer management software >>>> >>>> I use Powercode. >>>> >>>> ----- Original Message ----- >>>> From: "Sara Gray"<li...@jcwifi.com> >>>> To: "'WISPA General List'"<wireless@wispa.org> >>>> Sent: Tuesday, May 11, 2010 11:35 AM >>>> Subject: [WISPA] Call Tracking / Customer management software >>>> >>>> >>>> >>>>> I'm looking for software to tract customer calls, trouble tickets, >>>>> appointments, and customer information. Can anyone suggest a good >>>>> software >>>>> that can do this. Id like to have web access. I've looked at a few >>>>> but >>>>> have never heard of most of them so I'm looking for suggestions of >>>>> >> what >> >>>>> others have used and like. Thanks for any input. >>>>> >>>>> Sara >>>>> >>>>> >>>>> >>>>> >>>>> >>>> >>> >> ---------------------------------------------------------------------------- >> >>>> ---- >>>> >>>>> WISPA Wants You! Join today! >>>>> http://signup.wispa.org/ >>>>> >>>>> >>>> >>> >> ---------------------------------------------------------------------------- >> >>>> ---- >>>> >>>>> WISPA Wireless List: wireless@wispa.org >>>>> >>>>> Subscribe/Unsubscribe: >>>>> http://lists.wispa.org/mailman/listinfo/wireless >>>>> >>>>> Archives: http://lists.wispa.org/pipermail/wireless/ >>>>> >>>>> >>>> >>>> >>>> >>>> >>>> >>> >> ---------------------------------------------------------------------------- >> >>>> ---- >>>> WISPA Wants You! Join today! >>>> http://signup.wispa.org/ >>>> >>>> >>> >> ---------------------------------------------------------------------------- >> >>>> ---- >>>> >>>> WISPA Wireless List: wireless@wispa.org >>>> >>>> Subscribe/Unsubscribe: >>>> http://lists.wispa.org/mailman/listinfo/wireless >>>> >>>> Archives: http://lists.wispa.org/pipermail/wireless/ >>>> >>>> >>>> >>>> >>>> >>> >> -------------------------------------------------------------------------------- >> >>>> WISPA Wants You! Join today! >>>> http://signup.wispa.org/ >>>> >>>> >>> >> -------------------------------------------------------------------------------- >> >>>> WISPA Wireless List: wireless@wispa.org >>>> >>>> Subscribe/Unsubscribe: >>>> http://lists.wispa.org/mailman/listinfo/wireless >>>> >>>> Archives: http://lists.wispa.org/pipermail/wireless/ >>>> >>>> >>> >>> >>> >>> >> -------------------------------------------------------------------------------- >> >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> >>> >> -------------------------------------------------------------------------------- >> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >>> >>> >> >> >> -------------------------------------------------------------------------------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> -------------------------------------------------------------------------------- >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> >> >> >> -------------------------------------------------------------------------------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> -------------------------------------------------------------------------------- >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > -------------------------------------------------------------------------------- WISPA Wants You! 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