IPPay and Powercode is like bread/butter or spaghetti/meatballs. Charles has an amazing service - simple, great cost savings.
Powercode is all web based. Even the built in "web proxy". It's like the Canopy AP to SM proxy but it uses the same port (444) as the administration. I prefer http over win32 by a long shot (does your stuff work with Windows XP? Vista? 7? what about Mac/*nix? Got a virus and need to reinstall? At a different PC then before?) The biggest separator for the decision on where to go is to ask are you willing to code something to fit your needs or are you looking for an off the shelf product? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 “Success is not final, failure is not fatal: it is the courage to continue that counts.” --- Winston Churchill On Tue, May 11, 2010 at 4:29 PM, Chuck Hogg <ch...@shelbybb.com> wrote: > Wombat/Plat has a radius integration that will do that, and we have some of > our own custom things that we are working on to make it do some other things > we want it to do. It's not very much work to get it implemented if you know > what you are doing... but if you are wanting a drop in solution maybe > Powercode will do what you want. I know I wasn't going to pay more than > .10/customer/month. It also integrates well with IPPay. Honestly, the money > I am saving over a traditional merchant account by switching to IPPay is more > than paying for Platypus. > > Their API is very open and they will let you do about anything with the > software. I don't know if Powercode is all web based or not, but having a > client32 application is pretty nice to have for my techs/billing people. In > addition, it tracks our sales commissions, customer referrals, and more. I'm > not trying to sell it, but just giving an explanation on why I'm using it. I > reviewed powercode, and the price blew me away. 1400 customers was almost > $2000 per month. Almost in one month I pay for Wombat/Platypus for a year. > > Nothing did everything we wanted, so we looked at cost and how do we > customize it to our needs. Platypus/Wombat fit the bill. They even came out > and did a two day training seminar for my whole company, made sure the > software/system was completely setup correctly for $1k/day. I probably could > have figured it out, but I wanted to make sure someone was training my people > correctly + I didn't have the time. > > Regards, > Chuck Hogg > Shelby Broadband > 502-722-9292 > ch...@shelbybb.com > http://www.shelbybb.com > > > -----Original Message----- > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On > Behalf Of Josh Luthman > Sent: Tuesday, May 11, 2010 4:14 PM > To: WISPA General List > Subject: Re: [WISPA] Call Tracking / Customer management software > > If you have a developer to make things work together, that's a great option. > > Powercode's alternative is to shut the customer off and have them pay their > bill. I'd rather that then a phone call. Just my opinion. > > Chuck - does your Wombat/Platypus shut customers off, track equipment, etc or > is it simply a billing system? > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > "Success is not final, failure is not fatal: it is the courage to continue > that counts." > --- Winston Churchill > > > > On Tue, May 11, 2010 at 4:12 PM, Chuck Hogg <ch...@shelbybb.com> wrote: >> Wombat/Platypus does it as well... $250/mth for under 5k customers... >> >> Regards, >> Chuck Hogg >> Shelby Broadband >> 502-722-9292 >> ch...@shelbybb.com >> http://www.shelbybb.com >> >> >> -----Original Message----- >> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] >> On Behalf Of Sara Gray >> Sent: Tuesday, May 11, 2010 3:24 PM >> To: 'WISPA General List' >> Subject: Re: [WISPA] Call Tracking / Customer management software >> >> How much does powercode cost? >> >> >> -----Original Message----- >> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] >> On Behalf Of Mark Nash - Lists >> Sent: Tuesday, May 11, 2010 1:39 PM >> To: WISPA General List >> Subject: Re: [WISPA] Call Tracking / Customer management software >> >> I use Powercode. >> >> ----- Original Message ----- >> From: "Sara Gray" <li...@jcwifi.com> >> To: "'WISPA General List'" <wireless@wispa.org> >> Sent: Tuesday, May 11, 2010 11:35 AM >> Subject: [WISPA] Call Tracking / Customer management software >> >> >>> I'm looking for software to tract customer calls, trouble tickets, >>> appointments, and customer information. Can anyone suggest a good >>> software that can do this. Id like to have web access. I've looked >>> at a few >> but >>> have never heard of most of them so I'm looking for suggestions of >> what >>> others have used and like. Thanks for any input. >>> >>> Sara >>> >>> >>> >>> >> ---------------------------------------------------------------------- >> -- >> ---- >> ---- >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >> ---------------------------------------------------------------------- >> -- >> ---- >> ---- >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >>> >> >> >> >> >> ---------------------------------------------------------------------- >> -- >> ---- >> ---- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> ---------------------------------------------------------------------- >> -- >> ---- >> ---- >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> >> ---------------------------------------------------------------------- >> -- >> -------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> ---------------------------------------------------------------------- >> -- >> -------- >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> ---------------------------------------------------------------------- >> ---------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> ---------------------------------------------------------------------- >> ---------- >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
