Matt that seems a little harsh.  I guess I would fall into the same
category.  I use Excel to track my billing.  I send an email out on the 15th
of every month to every customer.  Most of my customers are billed the same
amount. It takes me less than an hour each month to do my initial billing,
and probably a couple hours more to chase deadbeats.  I do no paper billing,
it is all via email.  I've been doing it for a few years now and don't feel
like I'm destined for failure.
 
Mike Gilchrist
Disruptive Technologist
Advanced Wireless Express
P.O. Box 255
Toledo, IA   52342
239.770.6203
[email protected]
 

-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Matt Larsen - Lists
Sent: Sunday, August 22, 2010 12:12 PM
To: [email protected]
Subject: Re: [WISPA] Backend systems

  Just a quick point here, because this is a key element for WISP 
operators....

Mike, if you are too poor to pay the $2000 or devote the time to setup a 
billing system then you should seriously question whether you should be 
in this business at all.

Once the initial network deployment is completed, backend and billing is 
the most important element of a WISP business.   Ignore it at your own 
peril.   Spending too much on equipment and not enough on handling the 
a/r is the leading cause of bankruptcy and irrelevance among WISP operators.

Matt Larsen
vistabeam.com

On 8/22/2010 7:52 AM, Mike Hammett wrote:
>    I've been setting up FreeSide...  forever.  1)  I'm too poor to hire
> it out properly.  2)  I haven't had the time to dedicate to it to
> finishing it up.
>
> I remember seeing someone on here made a new backend system.  I'm
> thinking it was WISPMon, but I'm not sure if there's another out there
> that a WISP made.
>
> It looks as though WISPMon certain does things that FreeSide doesn't and
> looks a hell of a lot better.  However, does it do everything that
> FreeSide does?
>
>



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