I use QuickBooks (the CC customers are auto billed through IP Pay) and manually add\adjust customers on the PPP user section of my MT boxes. Not as automated as I'd like, but other than folding and stuffing envelopes, only about a half hour a month for my current customer base.
My goal was something that would keep a better log of customer issues and more closely link them together. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com On 8/22/2010 12:11 PM, Matt Larsen - Lists wrote: > Just a quick point here, because this is a key element for WISP > operators.... > > Mike, if you are too poor to pay the $2000 or devote the time to setup a > billing system then you should seriously question whether you should be > in this business at all. > > Once the initial network deployment is completed, backend and billing is > the most important element of a WISP business. Ignore it at your own > peril. Spending too much on equipment and not enough on handling the > a/r is the leading cause of bankruptcy and irrelevance among WISP operators. > > Matt Larsen > vistabeam.com > > On 8/22/2010 7:52 AM, Mike Hammett wrote: >> I've been setting up FreeSide... forever. 1) I'm too poor to hire >> it out properly. 2) I haven't had the time to dedicate to it to >> finishing it up. >> >> I remember seeing someone on here made a new backend system. I'm >> thinking it was WISPMon, but I'm not sure if there's another out there >> that a WISP made. >> >> It looks as though WISPMon certain does things that FreeSide doesn't and >> looks a hell of a lot better. However, does it do everything that >> FreeSide does? >> >> > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
