Patrick,

This unit has run seamlessly for over 5 years then dumped to default 
twice in a day.  I changed passwords again the second time and it hasn't 
happened yet, but that was just yesterday.  We had other network issues 
at the same time that may have contributed.  When we've had other issues 
we lost the two other Moto backhauls as well, the hazard of bridged 
networking.

Thanks,
Forbes

On 9/9/2010 7:15 AM, Patrick Shoemaker wrote:
> I don't see much of anything useful in there. Is there anything in
> common with the ones that have lost their config? Same site, same power
> supply, same manufacturing batch, etc?
>
>
> Patrick Shoemaker
> Vector Data Systems LLC
> shoemak...@vectordatasystems.com
> office: (301) 358-1690 x36
> http://www.vectordatasystems.com
>
> On 9/8/2010 10:22 PM, Forbes Mercy wrote:
>> Patrick this is today's event log, no there's no sync, does this help?:
>>
>> ------------------------------------------------------------------------------------------------------------------------------------
>> 00:00:00 UT : 01/01/00 : File root.c : Line 874 ******System Startup******
>> 00:00:01 UT : 01/01/00 : File root.c : Line 879 Software Version :
>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES
>> 00:00:01 UT : 01/01/00 : File root.c : Line 883 Software Boot Version :
>> CANOPYBOOT 1.0
>> 00:00:01 UT : 01/01/00 : File root.c : Line 887 FPGA Version : 06240318
>> 00:00:01 UT : 01/01/00 : File root.c : Line 891 FPGA Features : DES
>> 03:30:18 UT : 09/08/10 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
>> 17:47:59 UT : 09/08/10 : File httptask.c : Line 616 Reboot from Webpage.
>> 17:47:59 UT : 09/08/10 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
>> 17:47:59 UT : 09/08/10 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset
>> Exception -- External Hard Reset WatchDog Cur ExtInt 99 Max ExtInt 717
>> Cur DecInt 68 Max DecInt 180 Cur Sync 0 Max Sync 47 Cur LED 0 Max LED 1
>> Cur EthXcvr 0 Max EthXcvr 1 Cur FEC 6 Max FEC 328 Cur FPGA 93 Max FPGA
>> 488 Cur FrmLoc 0 Max FrmLoc 0 AAState 0
>> 17:47:59 UT : 09/08/10 : File root.c : Line 874 ******System Startup******
>> 17:48:00 UT : 09/08/10 : File root.c : Line 879 Software Version :
>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES
>> 17:48:00 UT : 09/08/10 : File root.c : Line 883 Software Boot Version :
>> CANOPYBOOT 1.0
>> 17:48:00 UT : 09/08/10 : File root.c : Line 887 FPGA Version : 06240318
>> 17:48:00 UT : 09/08/10 : File root.c : Line 891 FPGA Features : DES
>> 00:00:00 UT : 01/01/00 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
>> 00:00:00 UT : 01/01/00 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset
>> Exception -- External Hard Reset
>> 00:00:00 UT : 01/01/00 : File root.c : Line 874 ******System Startup******
>> 00:00:01 UT : 01/01/00 : File root.c : Line 879 Software Version :
>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES
>> 00:00:01 UT : 01/01/00 : File root.c : Line 883 Software Boot Version :
>> CANOPYBOOT 1.0
>> 00:00:01 UT : 01/01/00 : File root.c : Line 887 FPGA Version : 06240318
>> 00:00:01 UT : 01/01/00 : File root.c : Line 891 FPGA Features : DES
>> 00:13:50 UT : 01/01/00 : File httptask.c : Line 616 Reboot from Webpage.
>> 00:10:34 UT : 01/01/00 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
>> 00:10:34 UT : 01/01/00 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset
>> Exception -- External Hard Reset WatchDog Cur ExtInt 0 Max ExtInt 66 Cur
>> DecInt 60 Max DecInt 178 Cur Sync 0 Max Sync 65 Cur LED 0 Max LED 1 Cur
>> EthXcvr 0 Max EthXcvr 1 Cur FEC 0 Max FEC 60 Cur FPGA 0 Max FPGA 61 Cur
>> FrmLoc 0 Max FrmLoc 0 AAState 0
>> 00:10:34 UT : 01/01/00 : File root.c : Line 874 ******System Startup******
>> 00:10:35 UT : 01/01/00 : File root.c : Line 879 Software Version :
>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES
>> 00:10:35 UT : 01/01/00 : File root.c : Line 883 Software Boot Version :
>> CANOPYBOOT 1.0
>> 00:10:35 UT : 01/01/00 : File root.c : Line 887 FPGA Version : 06240318
>> 00:10:35 UT : 01/01/00 : File root.c : Line 891 FPGA Features : DES
>> 18:45:04 UT : 09/08/10 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
>> 18:56:43 UT : 09/08/10 : File httptask.c : Line 616 Reboot from Webpage.
>> 18:56:40 UT : 09/08/10 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
>> 18:56:40 UT : 09/08/10 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset
>> Exception -- External Hard Reset WatchDog Cur ExtInt 27 Max ExtInt 601
>> Cur DecInt 52 Max DecInt 176 Cur Sync 0 Max Sync 34 Cur LED 0 Max LED 1
>> Cur EthXcvr 0 Max EthXcvr 1 Cur FEC 4 Max FEC 267 Cur FPGA 23 Max FPGA
>> 405 Cur FrmLoc 0 Max FrmLoc 0 AAState 0
>> 18:56:40 UT : 09/08/10 : File root.c : Line 874 ******System Startup******
>> 18:56:41 UT : 09/08/10 : File root.c : Line 879 Software Version :
>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES
>> 18:56:41 UT : 09/08/10 : File root.c : Line 883 Software Boot Version :
>> CANOPYBOOT 1.0
>> 18:56:41 UT : 09/08/10 : File root.c : Line 887 FPGA Version : 06240318
>> 18:56:41 UT : 09/08/10 : File root.c : Line 891 FPGA Features : DES
>> 20:58:19 UT : 09/08/10 : File httptask.c : Line 616 Reboot from Webpage.
>> 20:55:42 UT : 09/08/10 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
>> 20:55:42 UT : 09/08/10 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset
>> Exception -- External Hard Reset WatchDog Cur ExtInt 0 Max ExtInt 81 Cur
>> DecInt 52 Max DecInt 176 Cur Sync 0 Max Sync 68 Cur LED 0 Max LED 1 Cur
>> EthXcvr 0 Max EthXcvr 1 Cur FEC 0 Max FEC 53 Cur FPGA 0 Max FPGA 64 Cur
>> FrmLoc 0 Max FrmLoc 0 AAState 0
>> 20:55:42 UT : 09/08/10 : File root.c : Line 874 ******System Startup******
>> 20:55:43 UT : 09/08/10 : File root.c : Line 879 Software Version :
>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES
>> 20:55:43 UT : 09/08/10 : File root.c : Line 883 Software Boot Version :
>> CANOPYBOOT 1.0
>> 20:55:43 UT : 09/08/10 : File root.c : Line 887 FPGA Version : 06240318
>> 20:55:43 UT : 09/08/10 : File root.c : Line 891 FPGA Features : DES
>> 20:59:40 UT : 09/08/10 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
>> 21:01:12 UT : 09/08/10 : File httptask.c : Line 616 Reboot from Webpage.
>> 21:01:08 UT : 09/08/10 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
>> 21:01:08 UT : 09/08/10 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset
>> Exception -- External Hard Reset WatchDog Cur ExtInt 33 Max ExtInt 264
>> Cur DecInt 51 Max DecInt 290 Cur Sync 0 Max Sync 41 Cur LED 0 Max LED 1
>> Cur EthXcvr 0 Max EthXcvr 1 Cur FEC 7 Max FEC 74 Cur FPGA 26 Max FPGA
>> 198 Cur FrmLoc 0 Max FrmLoc 0 AAState 0
>> 21:01:08 UT : 09/08/10 : File root.c : Line 874 ******System Startup******
>> 21:01:09 UT : 09/08/10 : File root.c : Line 879 Software Version :
>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES
>> 21:01:09 UT : 09/08/10 : File root.c : Line 883 Software Boot Version :
>> CANOPYBOOT 1.0
>> 21:01:09 UT : 09/08/10 : File root.c : Line 887 FPGA Version : 06240318
>> 21:01:09 UT : 09/08/10 : File root.c : Line 891 FPGA Features : DES
>> 21:01:58 UT : 09/08/10 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
>> 00:00:00 UT : 01/01/00 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
>> 00:00:00 UT : 01/01/00 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset
>> Exception -- External Hard Reset
>> 00:00:00 UT : 01/01/00 : File root.c : Line 874 ******System Startup******
>> 00:00:01 UT : 01/01/00 : File root.c : Line 879 Software Version :
>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES
>> 00:00:01 UT : 01/01/00 : File root.c : Line 883 Software Boot Version :
>> CANOPYBOOT 1.0
>> 00:00:01 UT : 01/01/00 : File root.c : Line 887 FPGA Version : 06240318
>> 00:00:01 UT : 01/01/00 : File root.c : Line 891 FPGA Features : DES
>> 00:43:33 UT : 09/09/10 : File
>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
>>
>> On 9/8/2010 5:56 PM, Patrick Shoemaker wrote:
>>>      Okay, if it is the PTP100/200 series, is the event log being preserved
>>> after the reset to defaults? Did you change just the user passwords or
>>> did you change the SNMP community string as well? Do you have anything
>>> plugged in to the timing port? What is the setting for the default plug
>>> action set to- reset to defaults or just bypass user login?
>>>
>>> If PTP400/500/600 series, the reset signal is sent over the power
>>> conductors feeding the ODU. It's feasible that a cable or PIDU problem
>>> could cause erroneous resets. But the same cable or PIDU problem on
>>> three separate radios would be unlikely.
>>>
>>> Patrick Shoemaker
>>> Vector Data Systems LLC
>>> shoemak...@vectordatasystems.com
>>> office: (301) 358-1690 x36
>>> http://www.vectordatasystems.com
>>>
>>>
>>> On 9/8/2010 8:44 PM, Josh Luthman wrote:
>>>
>>>> The subject says BH as in BH10 or BH20...
>>>>
>>>> Josh Luthman
>>>> Office: 937-552-2340
>>>> Direct: 937-552-2343
>>>> 1100 Wayne St
>>>> Suite 1337
>>>> Troy, OH 45373
>>>>
>>>>
>>>>
>>>> On Wed, Sep 8, 2010 at 8:09 PM, Patrick Shoemaker
>>>> <shoemak...@vectordatasystems.com>     wrote:
>>>>
>>>>> PTP400/500/800 is a completely different platform than PTP100/200.
>>>>>
>>>>> Patrick Shoemaker
>>>>> Vector Data Systems LLC
>>>>> shoemak...@vectordatasystems.com
>>>>> office: (301) 358-1690 x36
>>>>> http://www.vectordatasystems.com
>>>>>
>>>>> On 9/8/2010 8:06 PM, Josh Luthman wrote:
>>>>>
>>>>> It's all the same hardware isn't it?
>>>>>
>>>>> On Sep 8, 2010 7:53 PM, "Patrick Shoemaker"
>>>>> <shoemak...@vectordatasystems.com>     wrote:
>>>>>
>>>>>      First it would help to know what model BH you have.
>>>>>
>>>>> Patrick Shoemaker
>>>>> Vector Data Systems LLC
>>>>> shoemak...@vectordatasystems.com
>>>>> office: (301) 358-1690 x36
>>>>> http://www.vectordatasystems.com
>>>>>
>>>>>
>>>>> On 9/8/2010 6:08 PM, Forbes Mercy wrote:
>>>>>
>>>>>> This is the third Motorola backhaul where the remote en...
>>>>>>
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