Many thanks, I'll do that. Forbes
On 9/9/2010 9:49 AM, Patrick Shoemaker wrote: > I would make sure that the SNMP community string is set to something > other than default, and disable write access if you're not using that > functionality. I forget if it's enabled by default, but I think it is > for Prizm. > > Also, might want to upgrade that software? > > Patrick Shoemaker > Vector Data Systems LLC > [email protected] > office: (301) 358-1690 x36 > http://www.vectordatasystems.com > > On 9/9/2010 11:31 AM, Forbes Mercy wrote: >> Patrick, >> >> This unit has run seamlessly for over 5 years then dumped to default >> twice in a day. I changed passwords again the second time and it hasn't >> happened yet, but that was just yesterday. We had other network issues >> at the same time that may have contributed. When we've had other issues >> we lost the two other Moto backhauls as well, the hazard of bridged >> networking. >> >> Thanks, >> Forbes >> >> On 9/9/2010 7:15 AM, Patrick Shoemaker wrote: >>> I don't see much of anything useful in there. Is there anything in >>> common with the ones that have lost their config? Same site, same power >>> supply, same manufacturing batch, etc? >>> >>> >>> Patrick Shoemaker >>> Vector Data Systems LLC >>> [email protected] >>> office: (301) 358-1690 x36 >>> http://www.vectordatasystems.com >>> >>> On 9/8/2010 10:22 PM, Forbes Mercy wrote: >>>> Patrick this is today's event log, no there's no sync, does this help?: >>>> >>>> ------------------------------------------------------------------------------------------------------------------------------------ >>>> 00:00:00 UT : 01/01/00 : File root.c : Line 874 ******System Startup****** >>>> 00:00:01 UT : 01/01/00 : File root.c : Line 879 Software Version : >>>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>>> 00:00:01 UT : 01/01/00 : File root.c : Line 883 Software Boot Version : >>>> CANOPYBOOT 1.0 >>>> 00:00:01 UT : 01/01/00 : File root.c : Line 887 FPGA Version : 06240318 >>>> 00:00:01 UT : 01/01/00 : File root.c : Line 891 FPGA Features : DES >>>> 03:30:18 UT : 09/08/10 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>> 17:47:59 UT : 09/08/10 : File httptask.c : Line 616 Reboot from Webpage. >>>> 17:47:59 UT : 09/08/10 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>> 17:47:59 UT : 09/08/10 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>>> Exception -- External Hard Reset WatchDog Cur ExtInt 99 Max ExtInt 717 >>>> Cur DecInt 68 Max DecInt 180 Cur Sync 0 Max Sync 47 Cur LED 0 Max LED 1 >>>> Cur EthXcvr 0 Max EthXcvr 1 Cur FEC 6 Max FEC 328 Cur FPGA 93 Max FPGA >>>> 488 Cur FrmLoc 0 Max FrmLoc 0 AAState 0 >>>> 17:47:59 UT : 09/08/10 : File root.c : Line 874 ******System Startup****** >>>> 17:48:00 UT : 09/08/10 : File root.c : Line 879 Software Version : >>>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>>> 17:48:00 UT : 09/08/10 : File root.c : Line 883 Software Boot Version : >>>> CANOPYBOOT 1.0 >>>> 17:48:00 UT : 09/08/10 : File root.c : Line 887 FPGA Version : 06240318 >>>> 17:48:00 UT : 09/08/10 : File root.c : Line 891 FPGA Features : DES >>>> 00:00:00 UT : 01/01/00 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>> 00:00:00 UT : 01/01/00 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>>> Exception -- External Hard Reset >>>> 00:00:00 UT : 01/01/00 : File root.c : Line 874 ******System Startup****** >>>> 00:00:01 UT : 01/01/00 : File root.c : Line 879 Software Version : >>>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>>> 00:00:01 UT : 01/01/00 : File root.c : Line 883 Software Boot Version : >>>> CANOPYBOOT 1.0 >>>> 00:00:01 UT : 01/01/00 : File root.c : Line 887 FPGA Version : 06240318 >>>> 00:00:01 UT : 01/01/00 : File root.c : Line 891 FPGA Features : DES >>>> 00:13:50 UT : 01/01/00 : File httptask.c : Line 616 Reboot from Webpage. >>>> 00:10:34 UT : 01/01/00 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>> 00:10:34 UT : 01/01/00 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>>> Exception -- External Hard Reset WatchDog Cur ExtInt 0 Max ExtInt 66 Cur >>>> DecInt 60 Max DecInt 178 Cur Sync 0 Max Sync 65 Cur LED 0 Max LED 1 Cur >>>> EthXcvr 0 Max EthXcvr 1 Cur FEC 0 Max FEC 60 Cur FPGA 0 Max FPGA 61 Cur >>>> FrmLoc 0 Max FrmLoc 0 AAState 0 >>>> 00:10:34 UT : 01/01/00 : File root.c : Line 874 ******System Startup****** >>>> 00:10:35 UT : 01/01/00 : File root.c : Line 879 Software Version : >>>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>>> 00:10:35 UT : 01/01/00 : File root.c : Line 883 Software Boot Version : >>>> CANOPYBOOT 1.0 >>>> 00:10:35 UT : 01/01/00 : File root.c : Line 887 FPGA Version : 06240318 >>>> 00:10:35 UT : 01/01/00 : File root.c : Line 891 FPGA Features : DES >>>> 18:45:04 UT : 09/08/10 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>> 18:56:43 UT : 09/08/10 : File httptask.c : Line 616 Reboot from Webpage. >>>> 18:56:40 UT : 09/08/10 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>> 18:56:40 UT : 09/08/10 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>>> Exception -- External Hard Reset WatchDog Cur ExtInt 27 Max ExtInt 601 >>>> Cur DecInt 52 Max DecInt 176 Cur Sync 0 Max Sync 34 Cur LED 0 Max LED 1 >>>> Cur EthXcvr 0 Max EthXcvr 1 Cur FEC 4 Max FEC 267 Cur FPGA 23 Max FPGA >>>> 405 Cur FrmLoc 0 Max FrmLoc 0 AAState 0 >>>> 18:56:40 UT : 09/08/10 : File root.c : Line 874 ******System Startup****** >>>> 18:56:41 UT : 09/08/10 : File root.c : Line 879 Software Version : >>>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>>> 18:56:41 UT : 09/08/10 : File root.c : Line 883 Software Boot Version : >>>> CANOPYBOOT 1.0 >>>> 18:56:41 UT : 09/08/10 : File root.c : Line 887 FPGA Version : 06240318 >>>> 18:56:41 UT : 09/08/10 : File root.c : Line 891 FPGA Features : DES >>>> 20:58:19 UT : 09/08/10 : File httptask.c : Line 616 Reboot from Webpage. >>>> 20:55:42 UT : 09/08/10 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>> 20:55:42 UT : 09/08/10 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>>> Exception -- External Hard Reset WatchDog Cur ExtInt 0 Max ExtInt 81 Cur >>>> DecInt 52 Max DecInt 176 Cur Sync 0 Max Sync 68 Cur LED 0 Max LED 1 Cur >>>> EthXcvr 0 Max EthXcvr 1 Cur FEC 0 Max FEC 53 Cur FPGA 0 Max FPGA 64 Cur >>>> FrmLoc 0 Max FrmLoc 0 AAState 0 >>>> 20:55:42 UT : 09/08/10 : File root.c : Line 874 ******System Startup****** >>>> 20:55:43 UT : 09/08/10 : File root.c : Line 879 Software Version : >>>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>>> 20:55:43 UT : 09/08/10 : File root.c : Line 883 Software Boot Version : >>>> CANOPYBOOT 1.0 >>>> 20:55:43 UT : 09/08/10 : File root.c : Line 887 FPGA Version : 06240318 >>>> 20:55:43 UT : 09/08/10 : File root.c : Line 891 FPGA Features : DES >>>> 20:59:40 UT : 09/08/10 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>> 21:01:12 UT : 09/08/10 : File httptask.c : Line 616 Reboot from Webpage. >>>> 21:01:08 UT : 09/08/10 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>> 21:01:08 UT : 09/08/10 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>>> Exception -- External Hard Reset WatchDog Cur ExtInt 33 Max ExtInt 264 >>>> Cur DecInt 51 Max DecInt 290 Cur Sync 0 Max Sync 41 Cur LED 0 Max LED 1 >>>> Cur EthXcvr 0 Max EthXcvr 1 Cur FEC 7 Max FEC 74 Cur FPGA 26 Max FPGA >>>> 198 Cur FrmLoc 0 Max FrmLoc 0 AAState 0 >>>> 21:01:08 UT : 09/08/10 : File root.c : Line 874 ******System Startup****** >>>> 21:01:09 UT : 09/08/10 : File root.c : Line 879 Software Version : >>>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>>> 21:01:09 UT : 09/08/10 : File root.c : Line 883 Software Boot Version : >>>> CANOPYBOOT 1.0 >>>> 21:01:09 UT : 09/08/10 : File root.c : Line 887 FPGA Version : 06240318 >>>> 21:01:09 UT : 09/08/10 : File root.c : Line 891 FPGA Features : DES >>>> 21:01:58 UT : 09/08/10 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>> 00:00:00 UT : 01/01/00 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>> 00:00:00 UT : 01/01/00 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>>> Exception -- External Hard Reset >>>> 00:00:00 UT : 01/01/00 : File root.c : Line 874 ******System Startup****** >>>> 00:00:01 UT : 01/01/00 : File root.c : Line 879 Software Version : >>>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>>> 00:00:01 UT : 01/01/00 : File root.c : Line 883 Software Boot Version : >>>> CANOPYBOOT 1.0 >>>> 00:00:01 UT : 01/01/00 : File root.c : Line 887 FPGA Version : 06240318 >>>> 00:00:01 UT : 01/01/00 : File root.c : Line 891 FPGA Features : DES >>>> 00:43:33 UT : 09/09/10 : File >>>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>>> >>>> On 9/8/2010 5:56 PM, Patrick Shoemaker wrote: >>>>> Okay, if it is the PTP100/200 series, is the event log being >>>>> preserved >>>>> after the reset to defaults? Did you change just the user passwords or >>>>> did you change the SNMP community string as well? Do you have anything >>>>> plugged in to the timing port? What is the setting for the default plug >>>>> action set to- reset to defaults or just bypass user login? >>>>> >>>>> If PTP400/500/600 series, the reset signal is sent over the power >>>>> conductors feeding the ODU. It's feasible that a cable or PIDU problem >>>>> could cause erroneous resets. But the same cable or PIDU problem on >>>>> three separate radios would be unlikely. >>>>> >>>>> Patrick Shoemaker >>>>> Vector Data Systems LLC >>>>> [email protected] >>>>> office: (301) 358-1690 x36 >>>>> http://www.vectordatasystems.com >>>>> >>>>> >>>>> On 9/8/2010 8:44 PM, Josh Luthman wrote: >>>>> >>>>>> The subject says BH as in BH10 or BH20... >>>>>> >>>>>> Josh Luthman >>>>>> Office: 937-552-2340 >>>>>> Direct: 937-552-2343 >>>>>> 1100 Wayne St >>>>>> Suite 1337 >>>>>> Troy, OH 45373 >>>>>> >>>>>> >>>>>> >>>>>> On Wed, Sep 8, 2010 at 8:09 PM, Patrick Shoemaker >>>>>> <[email protected]> wrote: >>>>>> >>>>>>> PTP400/500/800 is a completely different platform than PTP100/200. >>>>>>> >>>>>>> Patrick Shoemaker >>>>>>> Vector Data Systems LLC >>>>>>> [email protected] >>>>>>> office: (301) 358-1690 x36 >>>>>>> http://www.vectordatasystems.com >>>>>>> >>>>>>> On 9/8/2010 8:06 PM, Josh Luthman wrote: >>>>>>> >>>>>>> It's all the same hardware isn't it? >>>>>>> >>>>>>> On Sep 8, 2010 7:53 PM, "Patrick Shoemaker" >>>>>>> <[email protected]> wrote: >>>>>>> >>>>>>> First it would help to know what model BH you have. >>>>>>> >>>>>>> Patrick Shoemaker >>>>>>> Vector Data Systems LLC >>>>>>> [email protected] >>>>>>> office: (301) 358-1690 x36 >>>>>>> http://www.vectordatasystems.com >>>>>>> >>>>>>> >>>>>>> On 9/8/2010 6:08 PM, Forbes Mercy wrote: >>>>>>> >>>>>>>> This is the third Motorola backhaul where the remote en... >>>>>>>> >>>>>>> -------------------------------------------------------------------------------- >>>>>>> WISPA Wants You! 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