I would make sure that the SNMP community string is set to something other than default, and disable write access if you're not using that functionality. I forget if it's enabled by default, but I think it is for Prizm.
Also, might want to upgrade that software? Patrick Shoemaker Vector Data Systems LLC [email protected] office: (301) 358-1690 x36 http://www.vectordatasystems.com On 9/9/2010 11:31 AM, Forbes Mercy wrote: > Patrick, > > This unit has run seamlessly for over 5 years then dumped to default > twice in a day. I changed passwords again the second time and it hasn't > happened yet, but that was just yesterday. We had other network issues > at the same time that may have contributed. When we've had other issues > we lost the two other Moto backhauls as well, the hazard of bridged > networking. > > Thanks, > Forbes > > On 9/9/2010 7:15 AM, Patrick Shoemaker wrote: >> I don't see much of anything useful in there. Is there anything in >> common with the ones that have lost their config? Same site, same power >> supply, same manufacturing batch, etc? >> >> >> Patrick Shoemaker >> Vector Data Systems LLC >> [email protected] >> office: (301) 358-1690 x36 >> http://www.vectordatasystems.com >> >> On 9/8/2010 10:22 PM, Forbes Mercy wrote: >>> Patrick this is today's event log, no there's no sync, does this help?: >>> >>> ------------------------------------------------------------------------------------------------------------------------------------ >>> 00:00:00 UT : 01/01/00 : File root.c : Line 874 ******System Startup****** >>> 00:00:01 UT : 01/01/00 : File root.c : Line 879 Software Version : >>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>> 00:00:01 UT : 01/01/00 : File root.c : Line 883 Software Boot Version : >>> CANOPYBOOT 1.0 >>> 00:00:01 UT : 01/01/00 : File root.c : Line 887 FPGA Version : 06240318 >>> 00:00:01 UT : 01/01/00 : File root.c : Line 891 FPGA Features : DES >>> 03:30:18 UT : 09/08/10 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>> 17:47:59 UT : 09/08/10 : File httptask.c : Line 616 Reboot from Webpage. >>> 17:47:59 UT : 09/08/10 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>> 17:47:59 UT : 09/08/10 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>> Exception -- External Hard Reset WatchDog Cur ExtInt 99 Max ExtInt 717 >>> Cur DecInt 68 Max DecInt 180 Cur Sync 0 Max Sync 47 Cur LED 0 Max LED 1 >>> Cur EthXcvr 0 Max EthXcvr 1 Cur FEC 6 Max FEC 328 Cur FPGA 93 Max FPGA >>> 488 Cur FrmLoc 0 Max FrmLoc 0 AAState 0 >>> 17:47:59 UT : 09/08/10 : File root.c : Line 874 ******System Startup****** >>> 17:48:00 UT : 09/08/10 : File root.c : Line 879 Software Version : >>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>> 17:48:00 UT : 09/08/10 : File root.c : Line 883 Software Boot Version : >>> CANOPYBOOT 1.0 >>> 17:48:00 UT : 09/08/10 : File root.c : Line 887 FPGA Version : 06240318 >>> 17:48:00 UT : 09/08/10 : File root.c : Line 891 FPGA Features : DES >>> 00:00:00 UT : 01/01/00 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>> 00:00:00 UT : 01/01/00 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>> Exception -- External Hard Reset >>> 00:00:00 UT : 01/01/00 : File root.c : Line 874 ******System Startup****** >>> 00:00:01 UT : 01/01/00 : File root.c : Line 879 Software Version : >>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>> 00:00:01 UT : 01/01/00 : File root.c : Line 883 Software Boot Version : >>> CANOPYBOOT 1.0 >>> 00:00:01 UT : 01/01/00 : File root.c : Line 887 FPGA Version : 06240318 >>> 00:00:01 UT : 01/01/00 : File root.c : Line 891 FPGA Features : DES >>> 00:13:50 UT : 01/01/00 : File httptask.c : Line 616 Reboot from Webpage. >>> 00:10:34 UT : 01/01/00 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>> 00:10:34 UT : 01/01/00 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>> Exception -- External Hard Reset WatchDog Cur ExtInt 0 Max ExtInt 66 Cur >>> DecInt 60 Max DecInt 178 Cur Sync 0 Max Sync 65 Cur LED 0 Max LED 1 Cur >>> EthXcvr 0 Max EthXcvr 1 Cur FEC 0 Max FEC 60 Cur FPGA 0 Max FPGA 61 Cur >>> FrmLoc 0 Max FrmLoc 0 AAState 0 >>> 00:10:34 UT : 01/01/00 : File root.c : Line 874 ******System Startup****** >>> 00:10:35 UT : 01/01/00 : File root.c : Line 879 Software Version : >>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>> 00:10:35 UT : 01/01/00 : File root.c : Line 883 Software Boot Version : >>> CANOPYBOOT 1.0 >>> 00:10:35 UT : 01/01/00 : File root.c : Line 887 FPGA Version : 06240318 >>> 00:10:35 UT : 01/01/00 : File root.c : Line 891 FPGA Features : DES >>> 18:45:04 UT : 09/08/10 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>> 18:56:43 UT : 09/08/10 : File httptask.c : Line 616 Reboot from Webpage. >>> 18:56:40 UT : 09/08/10 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>> 18:56:40 UT : 09/08/10 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>> Exception -- External Hard Reset WatchDog Cur ExtInt 27 Max ExtInt 601 >>> Cur DecInt 52 Max DecInt 176 Cur Sync 0 Max Sync 34 Cur LED 0 Max LED 1 >>> Cur EthXcvr 0 Max EthXcvr 1 Cur FEC 4 Max FEC 267 Cur FPGA 23 Max FPGA >>> 405 Cur FrmLoc 0 Max FrmLoc 0 AAState 0 >>> 18:56:40 UT : 09/08/10 : File root.c : Line 874 ******System Startup****** >>> 18:56:41 UT : 09/08/10 : File root.c : Line 879 Software Version : >>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>> 18:56:41 UT : 09/08/10 : File root.c : Line 883 Software Boot Version : >>> CANOPYBOOT 1.0 >>> 18:56:41 UT : 09/08/10 : File root.c : Line 887 FPGA Version : 06240318 >>> 18:56:41 UT : 09/08/10 : File root.c : Line 891 FPGA Features : DES >>> 20:58:19 UT : 09/08/10 : File httptask.c : Line 616 Reboot from Webpage. >>> 20:55:42 UT : 09/08/10 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>> 20:55:42 UT : 09/08/10 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>> Exception -- External Hard Reset WatchDog Cur ExtInt 0 Max ExtInt 81 Cur >>> DecInt 52 Max DecInt 176 Cur Sync 0 Max Sync 68 Cur LED 0 Max LED 1 Cur >>> EthXcvr 0 Max EthXcvr 1 Cur FEC 0 Max FEC 53 Cur FPGA 0 Max FPGA 64 Cur >>> FrmLoc 0 Max FrmLoc 0 AAState 0 >>> 20:55:42 UT : 09/08/10 : File root.c : Line 874 ******System Startup****** >>> 20:55:43 UT : 09/08/10 : File root.c : Line 879 Software Version : >>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>> 20:55:43 UT : 09/08/10 : File root.c : Line 883 Software Boot Version : >>> CANOPYBOOT 1.0 >>> 20:55:43 UT : 09/08/10 : File root.c : Line 887 FPGA Version : 06240318 >>> 20:55:43 UT : 09/08/10 : File root.c : Line 891 FPGA Features : DES >>> 20:59:40 UT : 09/08/10 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>> 21:01:12 UT : 09/08/10 : File httptask.c : Line 616 Reboot from Webpage. >>> 21:01:08 UT : 09/08/10 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>> 21:01:08 UT : 09/08/10 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>> Exception -- External Hard Reset WatchDog Cur ExtInt 33 Max ExtInt 264 >>> Cur DecInt 51 Max DecInt 290 Cur Sync 0 Max Sync 41 Cur LED 0 Max LED 1 >>> Cur EthXcvr 0 Max EthXcvr 1 Cur FEC 7 Max FEC 74 Cur FPGA 26 Max FPGA >>> 198 Cur FrmLoc 0 Max FrmLoc 0 AAState 0 >>> 21:01:08 UT : 09/08/10 : File root.c : Line 874 ******System Startup****** >>> 21:01:09 UT : 09/08/10 : File root.c : Line 879 Software Version : >>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>> 21:01:09 UT : 09/08/10 : File root.c : Line 883 Software Boot Version : >>> CANOPYBOOT 1.0 >>> 21:01:09 UT : 09/08/10 : File root.c : Line 887 FPGA Version : 06240318 >>> 21:01:09 UT : 09/08/10 : File root.c : Line 891 FPGA Features : DES >>> 21:01:58 UT : 09/08/10 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>> 00:00:00 UT : 01/01/00 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>> 00:00:00 UT : 01/01/00 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset >>> Exception -- External Hard Reset >>> 00:00:00 UT : 01/01/00 : File root.c : Line 874 ******System Startup****** >>> 00:00:01 UT : 01/01/00 : File root.c : Line 879 Software Version : >>> CANOPY4.2.1 Apr 16 2004 15:23:05 BH-DES >>> 00:00:01 UT : 01/01/00 : File root.c : Line 883 Software Boot Version : >>> CANOPYBOOT 1.0 >>> 00:00:01 UT : 01/01/00 : File root.c : Line 887 FPGA Version : 06240318 >>> 00:00:01 UT : 01/01/00 : File root.c : Line 891 FPGA Features : DES >>> 00:43:33 UT : 09/09/10 : File >>> C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set >>> >>> On 9/8/2010 5:56 PM, Patrick Shoemaker wrote: >>>> Okay, if it is the PTP100/200 series, is the event log being >>>> preserved >>>> after the reset to defaults? Did you change just the user passwords or >>>> did you change the SNMP community string as well? Do you have anything >>>> plugged in to the timing port? What is the setting for the default plug >>>> action set to- reset to defaults or just bypass user login? >>>> >>>> If PTP400/500/600 series, the reset signal is sent over the power >>>> conductors feeding the ODU. It's feasible that a cable or PIDU problem >>>> could cause erroneous resets. But the same cable or PIDU problem on >>>> three separate radios would be unlikely. >>>> >>>> Patrick Shoemaker >>>> Vector Data Systems LLC >>>> [email protected] >>>> office: (301) 358-1690 x36 >>>> http://www.vectordatasystems.com >>>> >>>> >>>> On 9/8/2010 8:44 PM, Josh Luthman wrote: >>>> >>>>> The subject says BH as in BH10 or BH20... >>>>> >>>>> Josh Luthman >>>>> Office: 937-552-2340 >>>>> Direct: 937-552-2343 >>>>> 1100 Wayne St >>>>> Suite 1337 >>>>> Troy, OH 45373 >>>>> >>>>> >>>>> >>>>> On Wed, Sep 8, 2010 at 8:09 PM, Patrick Shoemaker >>>>> <[email protected]> wrote: >>>>> >>>>>> PTP400/500/800 is a completely different platform than PTP100/200. >>>>>> >>>>>> Patrick Shoemaker >>>>>> Vector Data Systems LLC >>>>>> [email protected] >>>>>> office: (301) 358-1690 x36 >>>>>> http://www.vectordatasystems.com >>>>>> >>>>>> On 9/8/2010 8:06 PM, Josh Luthman wrote: >>>>>> >>>>>> It's all the same hardware isn't it? >>>>>> >>>>>> On Sep 8, 2010 7:53 PM, "Patrick Shoemaker" >>>>>> <[email protected]> wrote: >>>>>> >>>>>> First it would help to know what model BH you have. >>>>>> >>>>>> Patrick Shoemaker >>>>>> Vector Data Systems LLC >>>>>> [email protected] >>>>>> office: (301) 358-1690 x36 >>>>>> http://www.vectordatasystems.com >>>>>> >>>>>> >>>>>> On 9/8/2010 6:08 PM, Forbes Mercy wrote: >>>>>> >>>>>>> This is the third Motorola backhaul where the remote en... >>>>>>> >>>>>> -------------------------------------------------------------------------------- >>>>>> WISPA Wants You! 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