Might want to stand by to see what the folks at Wireless Beehive cook up they are working on a monitoring/call center program. I don't know if the monitoring platform is going to be available separately from the call center but if it is you'll like it. What I saw at AF was very impressive.
- Jerry From: [email protected] [mailto:[email protected]] On Behalf Of Carl Shivers Sent: Thursday, October 14, 2010 8:59 AM To: 'WISPA General List' Subject: [WISPA] Network Monitoring We have a monitoring system, but it doesn't meet the needs of our Customer Service side of the company. I would like to have a GUI to see Networks by locations showing the APs and their SMs. I'm using Canopy 900 MHz with connected SMs. They would like to be able to see a mouse over so they could identify the customers when an outage occurs giving customer data and location. Because of bandwidth consumption by some of our customers, the old 80 - 20 rule, I would also like to start capturing the Byte throughput on my customers so I can set bandwidth caps and tiered bandwidth usage services. Any thoughts on what might be best for this?
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