On Thu, 2010-10-14 at 10:58 -0500, Carl Shivers wrote: 
> We have a monitoring system, but it doesn’t meet the needs of our
> Customer Service side of the company. 

There are a couple of monitoring applications available with built in
CRM functions.  If you'd like to discuss some of these options, give me
a shout at 573-276-2879 and I can go over them with you.  


-- 
********************************************************************
* Butch Evans                   * Professional Network Consultation*
* http://www.butchevans.com/    * Network Engineering              *
* http://store.wispgear.net/    * Wired or Wireless Networks       *
* http://blog.butchevans.com/   * ImageStream, Mikrotik and MORE!  *
********************************************************************



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