Look for an internal wireless system that's drowning out the AP.

Think x10 camera or other similar system.

Do you have a spectrum analyzer that you can look with?
marlon

----- Original Message ----- 
From: "Scott Reed" <sr...@nwwnet.net>
To: "WISPA General List" <wireless@wispa.org>
Sent: Monday, November 22, 2010 12:26 PM
Subject: [WISPA] Weird one of the month


> Help.
> I sent a Trendnet 432 SOHO wireless router with the installer to a
> customer.  He hooked it up, couldn't connect.  Does not show in list of
> available APs on his laptop or the customer's laptop.  Must be DOA.
> Send another one. Customer not home so installer left it.  Fine,
> customer can hook it up.  Customer calls, can't make it work.  I stop in
> and it doesn't show up on my laptop or her laptop.  Two of them DOA
> seems unlikely, but ...
> I setup another one.  Take it to customer house. Can't see it.  Moved it
> to another room.  Still doesn't show up.  Get my laptop.  Same thing.
> Now I am sure it is something else because I don't have 3 DOA units.
> Haven't had that many in 4 years or whatever it is of using these.
> I just setup the second one on the test bench.  It is working fine.
> Connected with my laptop and passes traffic just like it should.
> What do I need to look for at the customer house that would make 3
> routers not show up on multiple computers when doing a scan for wireless
> networks?
>
> -- 
> Scott Reed
> Owner
> NewWays Networking, LLC
> Wireless Networking
> Network Design, Installation and Administration
> Mikrotik Advanced Certified
> www.nwwnet.net
> (765) 855-1060
>
>
>
>
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