Has any of you ever tired Powercode as a backend systems? Does anyone have experience with it compared to Platypus?
We have a number of customers ranging between the 300 to 700 clients. I am trying to find a solution I maybe able to recommend them. Billing is an important piece but it also needs to have a ticketing system, be able to monitor clients, record history, etc. The two above I have received the most endorsements for and just wonder which maybe better. Shane KP Performance On 24-Aug-10, at 10:18 AM, Jon Auer wrote: > Unfortunately that's a fact of life of enterprise software. > Any sufficiently powerfully piece of software will require a lot of > customization to do exactly what you want. > Witness all the Oracle/PeopleSoft/SAP consultants. :-/ > > On Tue, Aug 24, 2010 at 9:16 AM, Dennis Burgess <[email protected] > > wrote: >> This is where a single system still don't do everything needed. >> Kinda >> stinks. >> >> >> >> ----------------------------------------------------------- >> Dennis Burgess, Mikrotik Certified Trainer >> Link Technologies, Inc -- Mikrotik & WISP Support Services >> Office: 314-735-0270 Website: http://www.linktechs.net >> LIVE On-Line Mikrotik Training - Author of "Learn RouterOS" >> >> >> >> From: [email protected] [mailto:wireless- >> [email protected]] On >> Behalf Of Gino Villarini >> Sent: Monday, August 23, 2010 5:51 PM >> To: WISPA General List >> Cc: WISPA General List >> >> Subject: Re: [WISPA] Backend systems >> >> >> >> Chuck, would you be willing to share or sell your code? >> >> Sent from my Motorola Startac... >> >> >> >> On Aug 23, 2010, at 4:48 PM, Chuck Hogg <[email protected]> wrote: >> >> Inventory stuff? Gerard has built some custom PHP scripts to do >> some neat >> things...and I have done some as well. Problem is, we keep saying >> "ooh it'd >> be neat to do this..." and then we go and do it. So our Platypus >> installation isn't the norm at all. >> >> Regards, >> >> Chuck Hogg >> >> Shelby Broadband >> 502-722-9292 >> [email protected] >> >> http://www.shelbybb.com >> >> On Sun, Aug 22, 2010 at 9:57 PM, Josh Luthman <[email protected] >> > >> wrote: >> >> Chuck - did you ever get an automated system for your network >> equipment? I thought you were working on something to do all that. >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> >> On Sun, Aug 22, 2010 at 9:45 PM, Chuck Hogg <[email protected]> >> wrote: >>> We use Platypus as well. The cost is well worth it, and is >>> cheaper than >>> most. $100/mth for up to 1,000 customers, $200/mth for 5000 >>> customers. >>> It >>> integrates with IPPay flawlessly. It has the capability to do a >>> lot of >>> customizing. $2000 for a full 2 day training course, in your >>> office if >>> you >>> can't figure it out. >>> >>> >>> On Sun, Aug 22, 2010 at 8:14 PM, Gino Villarini >>> <[email protected]> wrote: >>>> >>>> +1 >>>> >>>> >>>> >>>> Gino A. Villarini >>>> >>>> [email protected] >>>> >>>> Aeronet Wireless Broadband Corp. >>>> >>>> 787.273.4143 >>>> >>>> ________________________________ >>>> >>>> From: [email protected] [mailto:wireless- >>>> [email protected]] On >>>> Behalf Of David Sovereen >>>> Sent: Sunday, August 22, 2010 8:07 PM >>>> >>>> To: WISPA General List >>>> Subject: Re: [WISPA] Backend systems >>>> >>>> >>>> >>>> Have you looked at Platypus? Costs less, does more, scales big, >>>> and is a >>>> proven solution (I've been using for 13 years, since 1997). >>>> >>>> Dave >>>> >>>> On Aug 22, 2010 7:50 PM, <[email protected]> wrote: >>>>> I have been using Quickbooks memorized transactions since 2001, I >>>>> added a JFFNMS monitoring server in 2004, a Scrutinizer Netflow >>>>> server >>>>> in 2007 We currently have 700+ customers >>>>> >>>>> My main problem with Quickbooks for billing is that it does not >>>>> handle >>>>> late fees adequately, so I don't charge them now. I have 300 >>>>> customers >>>>> I could charge a $5 late fee this month and about 40 people I >>>>> could >>>>> charge a $15 reconnect fee this month as well. That is over $2, >>>>> 000: I >>>>> know with late fees, this number would come down, maybe cut in >>>>> half(which would mean I would get my money sooner). That is why >>>>> I can >>>>> cost justify moving to Powercode. I have seen enough improvement >>>>> over >>>>> the last year with Bertram buying them that I feel comfortable >>>>> enough >>>>> to move forward with them. >>>>> >>>>> My other problems are, call tracking for tech support, auto >>>>> shutoff >>>>> and auto reconnect. Online payment and transaction >>>>> history for my customers, double data entry into Quickbooks and >>>>> JFFNMS. Everything I need(still keep Netflow Server) to see >>>>> would be >>>>> on one system. My hope is that all the Azotel will continue to >>>>> improve >>>>> which should keep the Powercode folks focused on adding features >>>>> and >>>>> enhancements to their system. Competition is good for everyone! >>>>> >>>>> >>>>> On Sunday 22/08/2010 at 3:33 pm, Mike Hammett wrote: >>>>>> I'm looking to have something completely in place by the end of >>>>>> the >>>>>> year. Because of the issues Matt pointed out, I don't want to >>>>>> really >>>>>> add much more until it's automated. >>>>>> >>>>>> Well, after I rebuild a bunch of backhauls and turn a new >>>>>> network into >>>>>> a >>>>>> routed one, the backends are next on my list. >>>>>> >>>>>> There sure isn't much information out there on Azotel. If I >>>>>> didn't get >>>>>> the Solutions4ebiz emails, I'd think it was a secret. I remember >>>>>> deciding against Platypus years ago, but now I don't remember >>>>>> why. >>>>>> Maybe I should revisit. >>>>>> >>>>>> The thing I don't like about WISPMon is that it's outsourced. >>>>>> Well, >>>>>> unless I pay $10k, which would be inappropriate for my size. I >>>>>> don't >>>>>> outsource my email, my DNS, my hosting, my lawn cutting, etc. >>>>>> Everything is in-house . >>>>>> >>>>>> ----- >>>>>> Mike Hammett >>>>>> Intelligent Computing Solutions >>>>>> http://www.ics-il.com >>>>>> >>>>>> >>>>>> >>>>>> On 8/22/2010 8:52 AM, Mike Hammett wrote: >>>>>>> >>>>>>> I've been setting up FreeSide... forever. 1) I'm too poor to >>>>>>> hire >>>>>>> it out properly. 2) I haven't had the time to dedicate to it to >>>>>>> finishing it up. >>>>>>> >>>>>>> I remember seeing someone on here made a new backend system. I'm >>>>>>> thinking it was WISPMon, but I'm not sure if there's another out >>>>>>> there >>>>>>> that a WISP made. >>>>>>> >>>>>>> It looks as though WISPMon certain does things that FreeSide >>>>>>> doesn't >>>>>>> and >>>>>>> looks a hell of a lot better. However, does it do everything >>>>>>> that >>>>>>> FreeSide does? > > > -------------------------------------------------------------------------------- > WISPA Wants You! 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