I agree. Do NOT even consider paying for Powercode unless you intend to
integrate with the BMU (bandwidth) management. That's where the real
power is, though we're having problems still, with about 5 percent of
our customers (those who have remote subnets, like a /30 or /29 or
/24). Also some little things.
Don't get me wrong, the product is usable and valuable. It's just that
with what they want to charge for it these days, I expect for EVERYTHING
to work, in MY environment, and for there to be excellent support.
We're talking over $1200/mo for the number of subs that I have. For
that cost, I should have .15 of a programmer dedicated to fixing my
problems, all day, every day.
On 12/2/2010 12:28 PM, Josh Luthman wrote:
I believe that a major turn will be the Maxx. I don't understand how
so much could be done via shell to begin with (Imagestream).
The bmu is what makes the product work for your business. If you
just do tickets, bills and such you're wasting your money.
I care most about getting it done. Phone, email, morse code I don't care.
On Dec 2, 2010 3:12 PM, "Mark Nash" <[email protected]
<mailto:[email protected]>> wrote:
> Dude, talk with Josh more before you decide that you don't go with
> them. There's GOT to be something he's doing that I'm not. I've got
> alot invested in PowerCode, and I wish it would "turn the corner"
for me
> but it hasn't.
>
> On 12/2/2010 12:03 PM, Jeremie Chism wrote:
>> That is hilarious. I just tried it and you weren't joking. I was
going to inquire about pricing but guess I won't.
>>
>> Sent from my iPhone4
>>
>> On Dec 2, 2010, at 1:55 PM, Mark Nash<[email protected]
<mailto:[email protected]>> wrote:
>>
>>> Man... Don't get me started on PowerCode today. I just tried calling
>>> their sales line. 920-351-1010.
>>>
>>> Go ahead, call it. I dare you.
>>>
>>> If I had a phone system like theirs I would have been out of business
>>> long ago...
>>>
>>> Their MAIN greeting sounds like it was recorded A) on a
speakerphone and
>>> B) in a room with about 50 servers running with 10 fans each. Then you
>>> press 1 for Sales and go immediately to voicemail. Try to hit "0" for
>>> the operator and you get "mailbox not set up".
>>>
>>> I've been using them for a few years now and have been pretty vocal on
>>> this list about them.
>>>
>>>
>>> On 12/2/2010 10:36 AM, Shane MacDonald wrote:
>>>> Has any of you ever tired Powercode as a backend systems?
>>>> Does anyone have experience with it compared to Platypus?
>>>>
>>>> We have a number of customers ranging between the 300 to 700 clients.
>>>> I am trying to find a solution I maybe able to recommend them.
>>>> Billing is an important piece but it also needs to have a ticketing
>>>> system, be able to monitor clients, record history, etc.
>>>> The two above I have received the most endorsements for and just
>>>> wonder which maybe better.
>>>>
>>>> Shane
>>>> KP Performance
>>>>
>>>>
>>>
>>>
>>>
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