Residential service = best effort with a maximum speed (no SLA provided) Dedicated / Commercial Service = Max speed = CIR in SLA. We also provide priority service evenings and weekends for those customers. For residential we will run service calls first come first served and within 24 hours of report of trouble. Hope that helps, John Scrivner
On Tue, Dec 28, 2010 at 8:58 PM, RickG <[email protected]> wrote: > I appreciate all the feedback but my questions was not about cost, it was > about definition. What defines dedicated? Is it a minimum amount of > bandwidth per hour, day, week, month or ? > > On Tue, Dec 28, 2010 at 8:48 PM, Blair Davis <[email protected]> wrote: >> >> commercial connection. sell as x amount of bits/sec and bill accordingly. >> >> On 12/28/2010 2:53 PM, RickG wrote: >> >> I have a customer that I suspect will use the connection 24x7. How does >> everyone define a "dedicated" connection? >> -- >> -RickG >> >> >> >> >> -------------------------------------------------------------------------------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> -------------------------------------------------------------------------------- >> >> WISPA Wireless List: [email protected] >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> >> >> -------------------------------------------------------------------------------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> -------------------------------------------------------------------------------- >> >> WISPA Wireless List: [email protected] >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ > > > > -- > -RickG > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
