This is an interesting discussion... we have had some internal
discussions about this exact topic, I would be very curious as to the
answers if others are willing to share.
From our side, technically we know that someone who is using a 'nailed'
up connection taxes our system a lot more than others who have bandwidth
usage on demand.
We do have two category of service, one is business class, and other is
enterprise class. Business class is priced more like DSL /Cable Service
(Asymmetric) and is priced in similar range $50 & $100/month.
Enterprise Class service is symmetric and priced in-line with T1's and
MetroEthernet Services ( twice the bandwidth of a t1 for a bit less
that the least expensive t1, and 10megx10meg Enterprise service is
priced approximately 1/2 of what a typical wire line 10meg service would
cost.
From the Customer's perspective, there is a perceived difference
between the two grades of service, other than the symmetric / asymmetric
and bandwidth aspect of the service.
From a technical perspective, I can define the attributes that
differentiate the two services, but conveying that to the customer in a
manner other than 'perceived value' has been a serious challenge.
Ironically, we have been forced to throttle our basic plans to tight
compliance of how we defined them, otherwise the users were not seeing
any real reason to 'upgrade' to a faster / higher bandwidth package.
It is rather interesting, most folks we have who have purchased the
Enterprise Plans, have comparatively less usage than those who choose to
go with the cheaper value plans. We see them trying to do all kinds of
stuff which is much better suited for the Enterprise Class Service...
but they simple do not wish to pay for it.
Faisal Imtiaz
Snappy Internet& Telecom
On 12/28/2010 10:46 PM, RickG wrote:
I want to know what "x" is ;)
On Tue, Dec 28, 2010 at 10:19 PM, Blair Davis <[email protected]
<mailto:[email protected]>> wrote:
Dedicated bandwidth is Committed Information Rate or CIR
They are hard limited to x. They get x no matter what. x of your
backhaul is dedicated for their use.
On 12/28/2010 10:05 PM, RickG wrote:
Sorry, I'm not being clear. What defines the difference between
your dedicated and non-dedicated? In other words, why would a
customer pay more for it?
On Tue, Dec 28, 2010 at 10:03 PM, Jeremie Chism
<[email protected] <mailto:[email protected]>> wrote:
My dedicated plan is a capped bandwidth. No limit on usage
per month.
Sent from my iPhone4
On Dec 28, 2010, at 8:58 PM, RickG <[email protected]
<mailto:[email protected]>> wrote:
I appreciate all the feedback but my questions was not about
cost, it was about definition. What defines dedicated? Is it
a minimum amount of bandwidth per hour, day, week, month or ?
On Tue, Dec 28, 2010 at 8:48 PM, Blair Davis
<[email protected] <mailto:[email protected]>> wrote:
commercial connection. sell as x amount of bits/sec and
bill accordingly.
On 12/28/2010 2:53 PM, RickG wrote:
I have a customer that I suspect will use the
connection 24x7. How does everyone define a "dedicated"
connection?
--
-RickG
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