We returned all of our and have never bought more again.. :( I think they changed suppliers now, but still.
On Sat, Nov 3, 2012 at 10:35 PM, Ben Moore <benjahmo...@gmail.com> wrote: > yeah, 3 months ago, this definitely shouldn't exist. Can you send me > pics? ben.mo...@ubnt.com Where was this purchased? > > Thanks, > Ben > > > On Sat, Nov 3, 2012 at 9:24 PM, Josh Luthman > <j...@imaginenetworksllc.com>wrote: > >> 3 months ago Level 1 shouldn't exist. The retailer probably has it >> labeled incorrectly. Level 1 and 2 essentially "became" Pro and Carrier. >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> >> On Sat, Nov 3, 2012 at 11:22 PM, Tom Sharples <tsharp...@qorvus.com>wrote: >> >>> It's "Toughcable Pro Level 1" We bought the roll maybe 3 months ago. >>> >>> Thanks, >>> >>> Tom S. >>> >>> >>> >>> On 11/3/2012 7:31 PM, Ben Moore wrote: >>> >>> Hi Tom, >>> >>> Is this the TC-L1/L2 or the Carrier/Pro? >>> >>> Thanks, >>> Ben >>> >>> On Sat, Nov 3, 2012 at 1:48 PM, Tom Sharples <tsharp...@qorvus.com>wrote: >>> >>>> Ben can you provide a list of batch-codes that are known bad, or at >>>> least verify if one we have in stock is known bad? I'm looking at a roll >>>> here with these codes on the wrapper: NI HK 102354 11206 1250 Is that bad >>>> or good? >>>> >>>> Thanks, >>>> >>>> Tom S. >>>> >>>> >>>> >>>> On 11/3/2012 9:47 AM, Ben Moore wrote: >>>> >>>> Hi Rick, >>>> >>>> I will add a little more to this...The cable itself was tested >>>> thoroughly prior to release (UV, outdoor rating, etc...). The cable passed >>>> all testing. Unfortunately, some of the cable did not have the same >>>> quality as the cable that was tested/passed testing. We have corrected >>>> this and moved away from the vendor that caused these issues. The new >>>> cable has not had any issues. >>>> >>>> As stated, we will work any customer that has experienced problems >>>> with the cable. Please contact us directly. >>>> >>>> Thanks, >>>> Ben >>>> >>>> On Sat, Nov 3, 2012 at 8:34 AM, Rick Harnish <rharn...@wispa.org>wrote: >>>> >>>>> I just heard about these problems last week at WISPAPALOOZA from >>>>> Matt Villarreal. It sounds like a serious issue and one that should be >>>>> addressed by the manufacturer. While Ubiquiti is a great partner for >>>>> WISPA >>>>> and the industry, they do need to take responsibility for products >>>>> developed and pushed to market without proper testing. I am BCC copying >>>>> Ben Moore to see what they intend to do about this problem. It will be >>>>> interesting to know how many reels of this defective cable were sold, >>>>> whether the defective coating has been corrected and whether replacement >>>>> cable will be shipped. >>>>> >>>>> >>>>> >>>>> It would be the best interest of everyone if class action can be >>>>> avoided. Let’s come to the table and come to a satisfactory conclusion >>>>> for >>>>> all. I will await Ben and Ubiquiti’s response before taking any further >>>>> steps. >>>>> >>>>> >>>>> >>>>> *Where there is a Wisp, there is a >>>>> way!<http://www.wispa.org/where-there-is-a-wisp-there-is-a-way> >>>>> * >>>>> >>>>> >>>>> >>>>> Respectfully, >>>>> >>>>> * * >>>>> >>>>> *Rick Harnish* >>>>> >>>>> Executive Director >>>>> >>>>> WISPA >>>>> >>>>> 260-307-4000 cell >>>>> >>>>> 866-317-2851 Option 2 WISPA Office >>>>> >>>>> Skype: rick.harnish. >>>>> >>>>> rharn...@wispa.org >>>>> >>>>> adm...@wispa.org (Trina and Rick) >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> > -----Original Message----- >>>>> >>>>> > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] >>>>> On >>>>> >>>>> > Behalf Of Paolo Di Francesco >>>>> >>>>> > Sent: Saturday, November 03, 2012 8:03 AM >>>>> >>>>> > To: WISPA General List >>>>> >>>>> > Subject: Re: [WISPA] Are Ubiquiti cables failing??? >>>>> >>>>> > >>>>> >>>>> > Hi all >>>>> >>>>> > >>>>> >>>>> > any feedback (positive or negative) regarding the new "TOUGHCable >>>>> CARRIER" >>>>> >>>>> > ? >>>>> >>>>> > >>>>> >>>>> > Just for curiosity: Anybody thinking of a class action ? >>>>> >>>>> > >>>>> >>>>> > It's not only the value of the cable or smoked devices itself, it's >>>>> also the service >>>>> >>>>> > interruption >>>>> >>>>> > >>>>> >>>>> > Thank you >>>>> >>>>> > >>>>> >>>>> > > I just saw our first failure a couple weeks ago, it was consistent >>>>> >>>>> > > with photos I've seen of other ubnt toughcable failures. The jacket >>>>> >>>>> > > has turned from the original grey color to a translucent green, and >>>>> >>>>> > > hairline cracks then develop across the diameter of the cable. >>>>> Almost >>>>> >>>>> > > like the plastic has shrunk, imagine alligator skin. In this >>>>> failure, >>>>> >>>>> > > the POE was soaked and the radio had a blown eth port. Complete new >>>>> >>>>> > > install for the customer, except the roof tripod. >>>>> >>>>> > > >>>>> >>>>> > > On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples <tsharp...@qorvus.com >>>>> > >>>>> >>>>> > wrote: >>>>> >>>>> > >> Steve do you know specifically what failed yet? Did random holes >>>>> just >>>>> >>>>> > >> appear in the sheath? Is yours the black or green? I'm worried >>>>> >>>>> > >> because we've been recommending this shielded cable to all our >>>>> >>>>> > >> customers esp. in lighting-prone areas like OK. >>>>> >>>>> > >> >>>>> >>>>> > >> Tom S. >>>>> >>>>> > >> >>>>> >>>>> > >> ----- Original Message ----- >>>>> >>>>> > >> From: "Steve Barnes" <st...@pcswin.com> >>>>> >>>>> > >> To: "WISPA General List" <wireless@wispa.org> >>>>> >>>>> > >> Sent: Friday, November 02, 2012 9:58 AM >>>>> >>>>> > >> Subject: Re: [WISPA] Are Ubiquiti cables failing??? >>>>> >>>>> > >> >>>>> >>>>> > >> >>>>> >>>>> > >>> I had my fist 3 cable failures this week. Blown radios and >>>>> POE's. >>>>> >>>>> > >>> I know that I don't get any credit for labor but I also don't >>>>> want >>>>> >>>>> > >>> any new cable that will fail in a year. I think I will just have >>>>> >>>>> > >>> them replace the radios and go one with Life. Not sure how I >>>>> would >>>>> >>>>> > >>> ever get rid of 10 boxes of new UBNT cable. I would put it out. >>>>> >>>>> > >>> >>>>> >>>>> > >>> Steve Barnes >>>>> >>>>> > >>> General Manager >>>>> >>>>> > >>> PCS-WIN / RC-WiFi >>>>> >>>>> > >>> >>>>> >>>>> > >>> >>>>> >>>>> > >>> -----Original Message----- >>>>> >>>>> > >>> From: wireless-boun...@wispa.org [ >>>>> mailto:wireless-boun...@wispa.org <wireless-boun...@wispa.org>] >>>>> >>>>> > >>> On Behalf Of Jeromie Reeves >>>>> >>>>> > >>> Sent: Friday, November 02, 2012 12:40 PM >>>>> >>>>> > >>> To: paolo.difrance...@level7.it; WISPA General List >>>>> >>>>> > >>> Subject: Re: [WISPA] Are Ubiquiti cables failing??? >>>>> >>>>> > >>> >>>>> >>>>> > >>> Yes. As stated the green stuff is crap. Ive got boxes of radios >>>>> with >>>>> >>>>> > >>> dead ethernet ports. Forget new cable, I want my radios fixed! We >>>>> >>>>> > >>> used the cable in short runs <15ft, and are finding more and more >>>>> >>>>> > >>> places it was used as those sites fail. >>>>> >>>>> > >>> >>>>> >>>>> > >>> On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco >>>>> >>>>> > >>> <paolo.difrance...@level7.it> wrote: >>>>> >>>>> > >>>> Hi All, >>>>> >>>>> > >>>> >>>>> >>>>> > >>>> it seems that lately the Ubiquiti cables that we installed some >>>>> >>>>> > >>>> time ago, are filling with water and burning the ethernet >>>>> interface. >>>>> >>>>> > >>>> >>>>> >>>>> > >>>> It happened with one cable on one site, then another cable on >>>>> the >>>>> >>>>> > >>>> same site, now I have another cable failing on a second site... >>>>> >>>>> > >>>> >>>>> >>>>> > >>>> Any comment? >>>>> >>>>> > >>>> >>>>> >>>>> > >>>> Thank you >>>>> >>>>> > >>>> >>>>> >>>>> > >>>> -- >>>>> >>>>> > >>>> >>>>> >>>>> > >>>> >>>>> >>>>> > >>>> Ing. Paolo Di Francesco >>>>> >>>>> > >>>> >>>>> >>>>> > >>>> Level7 s.r.l. unipersonale >>>>> >>>>> > >>>> >>>>> >>>>> > >>>> Sede operativa: Largo Montalto, 5 - 90144 Palermo >>>>> >>>>> > >>>> >>>>> >>>>> > >>>> C.F. e P.IVA 05940050825 >>>>> >>>>> > >>>> Fax : +39-091-8772072 >>>>> >>>>> > >>>> assistenza: (+39) 091-8776432 <%28%2B39%29%20091-8776432> >>>>> >>>>> > >>>> web: http://www.level7.it >>>>> >>>>> > >>>> >>>>> >>>>> > >>>> >>>>> >>>>> > >>>> >>>>> >>>>> > >>>> _______________________________________________ >>>>> >>>>> > >>>> Wireless mailing list >>>>> >>>>> > >>>> Wireless@wispa.org >>>>> >>>>> > >>>> http://lists.wispa.org/mailman/listinfo/wireless >>>>> >>>>> > >>> _______________________________________________ >>>>> >>>>> > >>> Wireless mailing list >>>>> >>>>> > >>> Wireless@wispa.org >>>>> >>>>> > >>> http://lists.wispa.org/mailman/listinfo/wireless >>>>> >>>>> > >>> _______________________________________________ >>>>> >>>>> > >>> Wireless mailing list >>>>> >>>>> > >>> Wireless@wispa.org >>>>> >>>>> > >>> http://lists.wispa.org/mailman/listinfo/wireless >>>>> >>>>> > >> >>>>> >>>>> > >> _______________________________________________ >>>>> >>>>> > >> Wireless mailing list >>>>> >>>>> > >> Wireless@wispa.org >>>>> >>>>> > >> http://lists.wispa.org/mailman/listinfo/wireless >>>>> >>>>> > > _______________________________________________ >>>>> >>>>> > > Wireless mailing list >>>>> >>>>> > > Wireless@wispa.org >>>>> >>>>> > > http://lists.wispa.org/mailman/listinfo/wireless >>>>> >>>>> > > >>>>> >>>>> > >>>>> >>>>> > >>>>> >>>>> > -- >>>>> >>>>> > >>>>> >>>>> > >>>>> >>>>> > Ing. Paolo Di Francesco >>>>> >>>>> > >>>>> >>>>> > Level7 s.r.l. unipersonale >>>>> >>>>> > >>>>> >>>>> > Sede operativa: Largo Montalto, 5 - 90144 Palermo >>>>> >>>>> > >>>>> >>>>> > C.F. e P.IVA 05940050825 >>>>> >>>>> > Fax : +39-091-8772072 >>>>> >>>>> > assistenza: (+39) 091-8776432 <%28%2B39%29%20091-8776432> >>>>> >>>>> > web: http://www.level7.it >>>>> >>>>> > >>>>> >>>>> > >>>>> >>>>> > >>>>> >>>>> > _______________________________________________ >>>>> >>>>> > Wireless mailing list >>>>> >>>>> > Wireless@wispa.org >>>>> >>>>> > http://lists.wispa.org/mailman/listinfo/wireless >>>>> >>>> >>>> >>>> >>>> _______________________________________________ >>>> Wireless mailing >>>> listWireless@wispa.orghttp://lists.wispa.org/mailman/listinfo/wireless >>>> >>>> >>>> >>>> _______________________________________________ >>>> Wireless mailing list >>>> Wireless@wispa.org >>>> http://lists.wispa.org/mailman/listinfo/wireless >>>> >>>> >>> >>> >>> _______________________________________________ >>> Wireless mailing list >>> Wireless@wispa.org >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> >> > > _______________________________________________ > Wireless mailing list > Wireless@wispa.org > http://lists.wispa.org/mailman/listinfo/wireless > > -- *Dennis Burgess, Mikrotik Certified Trainer** Author of "Learn RouterOS- Second Edition <http://www.wlan1.com/product_p/mikrotik%20book-2.htm>” Link Technologies, Inc -- Mikrotik & WISP Support Services Office*: 314-735-0270 *Website*: http://www.linktechs.net – *Skype*: linktechs * **-- Create Wireless Coverage’s with *www.towercoverage.com* **– 900Mhz – LTE – 3G – 3.65 – TV Whitespace ** *
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