Hi Tom, Is this the TC-L1/L2 or the Carrier/Pro?
Thanks, Ben On Sat, Nov 3, 2012 at 1:48 PM, Tom Sharples <[email protected]> wrote: > Ben can you provide a list of batch-codes that are known bad, or at > least verify if one we have in stock is known bad? I'm looking at a roll > here with these codes on the wrapper: NI HK 102354 11206 1250 Is that bad > or good? > > Thanks, > > Tom S. > > > > On 11/3/2012 9:47 AM, Ben Moore wrote: > > Hi Rick, > > I will add a little more to this...The cable itself was tested > thoroughly prior to release (UV, outdoor rating, etc...). The cable passed > all testing. Unfortunately, some of the cable did not have the same > quality as the cable that was tested/passed testing. We have corrected > this and moved away from the vendor that caused these issues. The new > cable has not had any issues. > > As stated, we will work any customer that has experienced problems with > the cable. Please contact us directly. > > Thanks, > Ben > > On Sat, Nov 3, 2012 at 8:34 AM, Rick Harnish <[email protected]> wrote: > >> I just heard about these problems last week at WISPAPALOOZA from Matt >> Villarreal. It sounds like a serious issue and one that should be >> addressed by the manufacturer. While Ubiquiti is a great partner for WISPA >> and the industry, they do need to take responsibility for products >> developed and pushed to market without proper testing. I am BCC copying >> Ben Moore to see what they intend to do about this problem. It will be >> interesting to know how many reels of this defective cable were sold, >> whether the defective coating has been corrected and whether replacement >> cable will be shipped. >> >> >> >> It would be the best interest of everyone if class action can be >> avoided. Let’s come to the table and come to a satisfactory conclusion for >> all. I will await Ben and Ubiquiti’s response before taking any further >> steps. >> >> >> >> *Where there is a Wisp, there is a >> way!<http://www.wispa.org/where-there-is-a-wisp-there-is-a-way> >> * >> >> >> >> Respectfully, >> >> * * >> >> *Rick Harnish* >> >> Executive Director >> >> WISPA >> >> 260-307-4000 cell >> >> 866-317-2851 Option 2 WISPA Office >> >> Skype: rick.harnish. >> >> [email protected] >> >> [email protected] (Trina and Rick) >> >> >> >> >> >> >> >> >> >> > -----Original Message----- >> >> > From: [email protected] [mailto:[email protected]] On >> >> > Behalf Of Paolo Di Francesco >> >> > Sent: Saturday, November 03, 2012 8:03 AM >> >> > To: WISPA General List >> >> > Subject: Re: [WISPA] Are Ubiquiti cables failing??? >> >> > >> >> > Hi all >> >> > >> >> > any feedback (positive or negative) regarding the new "TOUGHCable >> CARRIER" >> >> > ? >> >> > >> >> > Just for curiosity: Anybody thinking of a class action ? >> >> > >> >> > It's not only the value of the cable or smoked devices itself, it's >> also the service >> >> > interruption >> >> > >> >> > Thank you >> >> > >> >> > > I just saw our first failure a couple weeks ago, it was consistent >> >> > > with photos I've seen of other ubnt toughcable failures. The jacket >> >> > > has turned from the original grey color to a translucent green, and >> >> > > hairline cracks then develop across the diameter of the cable. Almost >> >> > > like the plastic has shrunk, imagine alligator skin. In this failure, >> >> > > the POE was soaked and the radio had a blown eth port. Complete new >> >> > > install for the customer, except the roof tripod. >> >> > > >> >> > > On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples <[email protected]> >> >> > wrote: >> >> > >> Steve do you know specifically what failed yet? Did random holes just >> >> > >> appear in the sheath? Is yours the black or green? I'm worried >> >> > >> because we've been recommending this shielded cable to all our >> >> > >> customers esp. in lighting-prone areas like OK. >> >> > >> >> >> > >> Tom S. >> >> > >> >> >> > >> ----- Original Message ----- >> >> > >> From: "Steve Barnes" <[email protected]> >> >> > >> To: "WISPA General List" <[email protected]> >> >> > >> Sent: Friday, November 02, 2012 9:58 AM >> >> > >> Subject: Re: [WISPA] Are Ubiquiti cables failing??? >> >> > >> >> >> > >> >> >> > >>> I had my fist 3 cable failures this week. Blown radios and POE's. >> >> > >>> I know that I don't get any credit for labor but I also don't want >> >> > >>> any new cable that will fail in a year. I think I will just have >> >> > >>> them replace the radios and go one with Life. Not sure how I would >> >> > >>> ever get rid of 10 boxes of new UBNT cable. I would put it out. >> >> > >>> >> >> > >>> Steve Barnes >> >> > >>> General Manager >> >> > >>> PCS-WIN / RC-WiFi >> >> > >>> >> >> > >>> >> >> > >>> -----Original Message----- >> >> > >>> From: [email protected] >> > >>> [mailto:[email protected]<[email protected]> >> ] >> >> > >>> On Behalf Of Jeromie Reeves >> >> > >>> Sent: Friday, November 02, 2012 12:40 PM >> >> > >>> To: [email protected]; WISPA General List >> >> > >>> Subject: Re: [WISPA] Are Ubiquiti cables failing??? >> >> > >>> >> >> > >>> Yes. As stated the green stuff is crap. Ive got boxes of radios with >> >> > >>> dead ethernet ports. Forget new cable, I want my radios fixed! We >> >> > >>> used the cable in short runs <15ft, and are finding more and more >> >> > >>> places it was used as those sites fail. >> >> > >>> >> >> > >>> On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco >> >> > >>> <[email protected]> wrote: >> >> > >>>> Hi All, >> >> > >>>> >> >> > >>>> it seems that lately the Ubiquiti cables that we installed some >> >> > >>>> time ago, are filling with water and burning the ethernet >> interface. >> >> > >>>> >> >> > >>>> It happened with one cable on one site, then another cable on the >> >> > >>>> same site, now I have another cable failing on a second site... >> >> > >>>> >> >> > >>>> Any comment? >> >> > >>>> >> >> > >>>> Thank you >> >> > >>>> >> >> > >>>> -- >> >> > >>>> >> >> > >>>> >> >> > >>>> Ing. Paolo Di Francesco >> >> > >>>> >> >> > >>>> Level7 s.r.l. unipersonale >> >> > >>>> >> >> > >>>> Sede operativa: Largo Montalto, 5 - 90144 Palermo >> >> > >>>> >> >> > >>>> C.F. e P.IVA 05940050825 >> >> > >>>> Fax : +39-091-8772072 >> >> > >>>> assistenza: (+39) 091-8776432 <%28%2B39%29%20091-8776432> >> >> > >>>> web: http://www.level7.it >> >> > >>>> >> >> > >>>> >> >> > >>>> >> >> > >>>> _______________________________________________ >> >> > >>>> Wireless mailing list >> >> > >>>> [email protected] >> >> > >>>> http://lists.wispa.org/mailman/listinfo/wireless >> >> > >>> _______________________________________________ >> >> > >>> Wireless mailing list >> >> > >>> [email protected] >> >> > >>> http://lists.wispa.org/mailman/listinfo/wireless >> >> > >>> _______________________________________________ >> >> > >>> Wireless mailing list >> >> > >>> [email protected] >> >> > >>> http://lists.wispa.org/mailman/listinfo/wireless >> >> > >> >> >> > >> _______________________________________________ >> >> > >> Wireless mailing list >> >> > >> [email protected] >> >> > >> http://lists.wispa.org/mailman/listinfo/wireless >> >> > > _______________________________________________ >> >> > > Wireless mailing list >> >> > > [email protected] >> >> > > http://lists.wispa.org/mailman/listinfo/wireless >> >> > > >> >> > >> >> > >> >> > -- >> >> > >> >> > >> >> > Ing. Paolo Di Francesco >> >> > >> >> > Level7 s.r.l. unipersonale >> >> > >> >> > Sede operativa: Largo Montalto, 5 - 90144 Palermo >> >> > >> >> > C.F. e P.IVA 05940050825 >> >> > Fax : +39-091-8772072 >> >> > assistenza: (+39) 091-8776432 <%28%2B39%29%20091-8776432> >> >> > web: http://www.level7.it >> >> > >> >> > >> >> > >> >> > _______________________________________________ >> >> > Wireless mailing list >> >> > [email protected] >> >> > http://lists.wispa.org/mailman/listinfo/wireless >> > > > > _______________________________________________ > Wireless mailing > [email protected]http://lists.wispa.org/mailman/listinfo/wireless > > > > _______________________________________________ > Wireless mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/wireless > >
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