yeah, 3 months ago, this definitely shouldn't exist.  Can you send me
pics?  [email protected]  Where was this purchased?

Thanks,
Ben

On Sat, Nov 3, 2012 at 9:24 PM, Josh Luthman <[email protected]>wrote:

> 3 months ago Level 1 shouldn't exist.  The retailer probably has it
> labeled incorrectly.  Level 1 and 2 essentially "became" Pro and Carrier.
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
> On Sat, Nov 3, 2012 at 11:22 PM, Tom Sharples <[email protected]>wrote:
>
>>  It's "Toughcable Pro Level 1" We bought the roll maybe 3 months ago.
>>
>> Thanks,
>>
>> Tom S.
>>
>>
>>
>> On 11/3/2012 7:31 PM, Ben Moore wrote:
>>
>> Hi Tom,
>>
>> Is this the TC-L1/L2 or the Carrier/Pro?
>>
>> Thanks,
>> Ben
>>
>> On Sat, Nov 3, 2012 at 1:48 PM, Tom Sharples <[email protected]>wrote:
>>
>>>  Ben can you provide a list of batch-codes that are known bad, or at
>>> least verify if one we have in stock is known bad? I'm looking at a roll
>>> here with these codes on the wrapper: NI HK 102354 11206 1250 Is that bad
>>> or good?
>>>
>>> Thanks,
>>>
>>> Tom S.
>>>
>>>
>>>
>>> On 11/3/2012 9:47 AM, Ben Moore wrote:
>>>
>>> Hi Rick,
>>>
>>>  I will add a little more to this...The cable itself was tested
>>> thoroughly prior to release (UV, outdoor rating, etc...).  The cable passed
>>> all testing.  Unfortunately, some of the cable did not have the same
>>> quality as the cable that was tested/passed testing.  We have corrected
>>> this and moved away from the vendor that caused these issues.  The new
>>> cable has not had any issues.
>>>
>>>  As stated, we will work any customer that has experienced problems
>>> with the cable.  Please contact us directly.
>>>
>>>  Thanks,
>>> Ben
>>>
>>> On Sat, Nov 3, 2012 at 8:34 AM, Rick Harnish <[email protected]> wrote:
>>>
>>>>  I just heard about these problems last week at WISPAPALOOZA from Matt
>>>> Villarreal.  It sounds like a serious issue and one that should be
>>>> addressed by the manufacturer.  While Ubiquiti is a great partner for WISPA
>>>> and the industry, they do need to take responsibility for products
>>>> developed and pushed to market without proper testing.  I am BCC copying
>>>> Ben Moore to see what they intend to do about this problem.  It will be
>>>> interesting to know how many reels of this defective cable were sold,
>>>> whether the defective coating has been corrected and whether replacement
>>>> cable will be shipped.
>>>>
>>>>
>>>>
>>>> It would be the best interest of everyone if class action can be
>>>> avoided.  Let’s come to the table and come to a satisfactory conclusion for
>>>> all.  I will await Ben and Ubiquiti’s response before taking any further
>>>> steps.
>>>>
>>>>
>>>>
>>>> *Where there is a Wisp, there is a 
>>>> way!<http://www.wispa.org/where-there-is-a-wisp-there-is-a-way>
>>>> *
>>>>
>>>>
>>>>
>>>> Respectfully,
>>>>
>>>> * *
>>>>
>>>> *Rick Harnish*
>>>>
>>>> Executive Director
>>>>
>>>> WISPA
>>>>
>>>> 260-307-4000 cell
>>>>
>>>> 866-317-2851 Option 2 WISPA Office
>>>>
>>>> Skype: rick.harnish.
>>>>
>>>> [email protected]
>>>>
>>>> [email protected] (Trina and Rick)
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> > -----Original Message-----
>>>>
>>>> > From: [email protected] [mailto:[email protected]]
>>>> On
>>>>
>>>> > Behalf Of Paolo Di Francesco
>>>>
>>>> > Sent: Saturday, November 03, 2012 8:03 AM
>>>>
>>>> > To: WISPA General List
>>>>
>>>> > Subject: Re: [WISPA] Are Ubiquiti cables failing???
>>>>
>>>> >
>>>>
>>>> > Hi all
>>>>
>>>> >
>>>>
>>>> > any feedback (positive or negative) regarding the new "TOUGHCable
>>>> CARRIER"
>>>>
>>>> > ?
>>>>
>>>> >
>>>>
>>>> > Just for curiosity: Anybody thinking of a class action ?
>>>>
>>>> >
>>>>
>>>> > It's not only the value of the cable or smoked devices itself, it's
>>>> also the service
>>>>
>>>> > interruption
>>>>
>>>> >
>>>>
>>>> > Thank you
>>>>
>>>> >
>>>>
>>>> > > I just saw our first failure a couple weeks ago, it was consistent
>>>>
>>>> > > with photos I've seen of other ubnt toughcable failures. The jacket
>>>>
>>>> > > has turned from the original grey color to a translucent green, and
>>>>
>>>> > > hairline cracks then develop across the diameter of the cable.
>>>> Almost
>>>>
>>>> > > like the plastic has shrunk, imagine alligator skin. In this
>>>> failure,
>>>>
>>>> > > the POE was soaked and the radio had a blown eth port. Complete new
>>>>
>>>> > > install for the customer, except the roof tripod.
>>>>
>>>> > >
>>>>
>>>> > > On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples <[email protected]>
>>>>
>>>> > wrote:
>>>>
>>>> > >> Steve do you know specifically what failed yet? Did random holes
>>>> just
>>>>
>>>> > >> appear in the sheath? Is yours the black or green? I'm worried
>>>>
>>>> > >> because we've been recommending this shielded cable to all our
>>>>
>>>> > >> customers esp. in lighting-prone areas like OK.
>>>>
>>>> > >>
>>>>
>>>> > >> Tom S.
>>>>
>>>> > >>
>>>>
>>>> > >> ----- Original Message -----
>>>>
>>>> > >> From: "Steve Barnes" <[email protected]>
>>>>
>>>> > >> To: "WISPA General List" <[email protected]>
>>>>
>>>> > >> Sent: Friday, November 02, 2012 9:58 AM
>>>>
>>>> > >> Subject: Re: [WISPA] Are Ubiquiti cables failing???
>>>>
>>>> > >>
>>>>
>>>> > >>
>>>>
>>>> > >>> I had my fist 3 cable failures this week.  Blown radios and POE's.
>>>>
>>>> > >>> I know that I don't get any credit for labor but I also don't want
>>>>
>>>> > >>> any new cable that will fail in a year.  I think I will just have
>>>>
>>>> > >>> them replace the radios and go one with Life.  Not sure how I
>>>> would
>>>>
>>>> > >>> ever get rid of 10 boxes of new UBNT cable.  I would put it out.
>>>>
>>>> > >>>
>>>>
>>>> > >>> Steve Barnes
>>>>
>>>> > >>> General Manager
>>>>
>>>> > >>> PCS-WIN / RC-WiFi
>>>>
>>>> > >>>
>>>>
>>>> > >>>
>>>>
>>>> > >>> -----Original Message-----
>>>>
>>>> > >>> From: [email protected] [
>>>> mailto:[email protected] <[email protected]>]
>>>>
>>>> > >>> On Behalf Of Jeromie Reeves
>>>>
>>>> > >>> Sent: Friday, November 02, 2012 12:40 PM
>>>>
>>>> > >>> To: [email protected]; WISPA General List
>>>>
>>>> > >>> Subject: Re: [WISPA] Are Ubiquiti cables failing???
>>>>
>>>> > >>>
>>>>
>>>> > >>> Yes. As stated the green stuff is crap. Ive got boxes of radios
>>>> with
>>>>
>>>> > >>> dead ethernet ports. Forget new cable, I want my radios fixed! We
>>>>
>>>> > >>> used the cable in short runs <15ft, and are finding more and more
>>>>
>>>> > >>> places it was used as those sites fail.
>>>>
>>>> > >>>
>>>>
>>>> > >>> On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco
>>>>
>>>> > >>> <[email protected]> wrote:
>>>>
>>>> > >>>> Hi All,
>>>>
>>>> > >>>>
>>>>
>>>> > >>>> it seems that lately the Ubiquiti cables that we installed some
>>>>
>>>> > >>>> time ago, are filling with water and burning the ethernet
>>>> interface.
>>>>
>>>> > >>>>
>>>>
>>>> > >>>> It happened with one cable on one site, then another cable on the
>>>>
>>>> > >>>> same site, now I have another cable failing on a second site...
>>>>
>>>> > >>>>
>>>>
>>>> > >>>> Any comment?
>>>>
>>>> > >>>>
>>>>
>>>> > >>>> Thank you
>>>>
>>>> > >>>>
>>>>
>>>> > >>>> --
>>>>
>>>> > >>>>
>>>>
>>>> > >>>>
>>>>
>>>> > >>>> Ing. Paolo Di Francesco
>>>>
>>>> > >>>>
>>>>
>>>> > >>>> Level7 s.r.l. unipersonale
>>>>
>>>> > >>>>
>>>>
>>>> > >>>> Sede operativa: Largo Montalto, 5 - 90144 Palermo
>>>>
>>>> > >>>>
>>>>
>>>> > >>>> C.F. e P.IVA  05940050825
>>>>
>>>> > >>>> Fax : +39-091-8772072
>>>>
>>>> > >>>> assistenza: (+39) 091-8776432 <%28%2B39%29%20091-8776432>
>>>>
>>>> > >>>> web: http://www.level7.it
>>>>
>>>> > >>>>
>>>>
>>>> > >>>>
>>>>
>>>> > >>>>
>>>>
>>>> > >>>> _______________________________________________
>>>>
>>>> > >>>> Wireless mailing list
>>>>
>>>> > >>>> [email protected]
>>>>
>>>> > >>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>
>>>> > >>> _______________________________________________
>>>>
>>>> > >>> Wireless mailing list
>>>>
>>>> > >>> [email protected]
>>>>
>>>> > >>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>
>>>> > >>> _______________________________________________
>>>>
>>>> > >>> Wireless mailing list
>>>>
>>>> > >>> [email protected]
>>>>
>>>> > >>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>
>>>> > >>
>>>>
>>>> > >> _______________________________________________
>>>>
>>>> > >> Wireless mailing list
>>>>
>>>> > >> [email protected]
>>>>
>>>> > >> http://lists.wispa.org/mailman/listinfo/wireless
>>>>
>>>> > > _______________________________________________
>>>>
>>>> > > Wireless mailing list
>>>>
>>>> > > [email protected]
>>>>
>>>> > > http://lists.wispa.org/mailman/listinfo/wireless
>>>>
>>>> > >
>>>>
>>>> >
>>>>
>>>> >
>>>>
>>>> > --
>>>>
>>>> >
>>>>
>>>> >
>>>>
>>>> > Ing. Paolo Di Francesco
>>>>
>>>> >
>>>>
>>>> > Level7 s.r.l. unipersonale
>>>>
>>>> >
>>>>
>>>> > Sede operativa: Largo Montalto, 5 - 90144 Palermo
>>>>
>>>> >
>>>>
>>>> > C.F. e P.IVA  05940050825
>>>>
>>>> > Fax : +39-091-8772072
>>>>
>>>> > assistenza: (+39) 091-8776432 <%28%2B39%29%20091-8776432>
>>>>
>>>> > web: http://www.level7.it
>>>>
>>>> >
>>>>
>>>> >
>>>>
>>>> >
>>>>
>>>> > _______________________________________________
>>>>
>>>> > Wireless mailing list
>>>>
>>>> > [email protected]
>>>>
>>>> > http://lists.wispa.org/mailman/listinfo/wireless
>>>>
>>>
>>>
>>>
>>> _______________________________________________
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>>>
>>>
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>>>
>>>
>>
>>
>> _______________________________________________
>> Wireless mailing list
>> [email protected]
>> http://lists.wispa.org/mailman/listinfo/wireless
>>
>>
>
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