Unless your battery pack negative is earth grounded... you aren't grounded.

The TS5 is intended to be run off of 120volts, which will ground through 
the power plug to the electric system.

Alternately, there are two spade connectors on the back that you can 
wire to your earth grounds at the tower.

That would be my guess as to why you are blowing ports.


Matt Hoppes
Director of Information Technology
Indigo Wireless
+1 (570) 723-7312

On 5/22/13 10:53 AM, ~NGL~ wrote:
> How else can it be grounded?
> NGL
>
> --------------------------------------------------
> From: "Matt Hoppes" <[email protected]>
> Sent: Wednesday, May 22, 2013 7:49 AM
> To: "WISPA General List" <[email protected]>
> Subject: Re: [WISPA] Anyone home
>
>> I don't believe that's a proper ground....
>>
>>
>> Matt Hoppes
>> Director of Information Technology
>> Indigo Wireless
>> +1 (570) 723-7312
>>
>> On 5/22/13 10:44 AM, ~NGL~ wrote:
>>> The only ground is the negative on the battery pack.
>>> NGL
>>>
>>>      *From:* Matt Hoppes <mailto:[email protected]>
>>>      *Sent:* Tuesday, May 21, 2013 7:20 PM
>>>      *To:* WISPA General List <mailto:[email protected]>
>>>      *Cc:* WISPA General List <mailto:[email protected]>
>>>      *Subject:* Re: [WISPA] Anyone home
>>>
>>>      How are you grounding the TS though?
>>>
>>>      On May 21, 2013, at 21:54, ~NGL~ <[email protected] <mailto:[email protected]>>
>>>      wrote:
>>>
>>>>      These are 24 volt running through voltage regulators from
>>>>      batteries. The tower is well grounded.
>>>>      NGL
>>>>
>>>>          *From:* Matt Hoppes <mailto:[email protected]>
>>>>          *Sent:* Tuesday, May 21, 2013 6:00 PM
>>>>          *To:* WISPA General List <mailto:[email protected]>
>>>>          *Cc:* WISPA General List <mailto:[email protected]>
>>>>          *Subject:* Re: [WISPA] Anyone home
>>>>
>>>>          Do you have proper grounds?
>>>>
>>>>          On May 21, 2013, at 20:48, ~NGL~ <[email protected]
>>>>          <mailto:[email protected]>> wrote:
>>>>
>>>>>          But can they really fix it! There seems to be several of
>>>>>          these with the same problem.
>>>>>          I need something I can depend on, this is located in a remote
>>>>>          area, about 2 hours away.
>>>>>          Thanx
>>>>>          NGL
>>>>>
>>>>>              *From:* CBB - Jay Fuller <mailto:[email protected]>
>>>>>              *Sent:* Tuesday, May 21, 2013 5:40 PM
>>>>>              *To:* WISPA General List <mailto:[email protected]>
>>>>>              *Cc:* WISPA General List <mailto:[email protected]>
>>>>>              *Subject:* Re: [WISPA] Anyone home
>>>>>
>>>>>              That is what I was thinking, RMA it...
>>>>>
>>>>>                  ----- Original Message -----
>>>>>                  *From:* Matt Hoppes <mailto:[email protected]>
>>>>>                  *To:* WISPA General List <mailto:[email protected]>
>>>>>                  *Cc:* WISPA General List <mailto:[email protected]>
>>>>>                  *Sent:* Tuesday, May 21, 2013 1:53 PM
>>>>>                  *Subject:* Re: [WISPA] Anyone home
>>>>>
>>>>>                  Have you tried the forum?  That is generally the
>>>>>                  fastest way to get support.
>>>>>
>>>>>                  If your device has gone bad, fill out the RMA form.
>>>>>
>>>>>                  On May 21, 2013, at 14:11, ~NGL~ <[email protected]
>>>>>                  <mailto:[email protected]>> wrote:
>>>>>
>>>>>>                  Anyone home at Ubiquiti Support?
>>>>>>                  I have tried for over a week to contact their support.
>>>>>>                  On the first email I received a ticket number, since
>>>>>>                  then nothing.
>>>>>>                  I have a Tough Switch TS5 that stops passing data on
>>>>>>                  port 1 that I need to put back in service.
>>>>>>                  Is there a phone number that has a real person
>>>>>>                  available?
>>>>>>                  Thanx
>>>>>>                  NGL
>>>>>>                  <flag.gif> If you can read this Thank A Teacher.
>>>>>>                  And if it's in English Thank A Soldier!
>>>>>>
>>>>>>                  _______________________________________________
>>>>>>                  Wireless mailing list
>>>>>>                  [email protected] <mailto:[email protected]>
>>>>>>                  http://lists.wispa.org/mailman/listinfo/wireless
>>>>>
>>>>>                  
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>>>>>              
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>>>>
>>>>          
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>>>
>>>      
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