The TS-5 is a 24 volt DC unit intended to run on batteries.
NGL

--------------------------------------------------
From: "Matt Hoppes" <[email protected]>
Sent: Wednesday, May 22, 2013 7:54 AM
To: "WISPA General List" <[email protected]>
Subject: Re: [WISPA] Anyone home

> Unless your battery pack negative is earth grounded... you aren't 
> grounded.
>
> The TS5 is intended to be run off of 120volts, which will ground through
> the power plug to the electric system.
>
> Alternately, there are two spade connectors on the back that you can
> wire to your earth grounds at the tower.
>
> That would be my guess as to why you are blowing ports.
>
>
> Matt Hoppes
> Director of Information Technology
> Indigo Wireless
> +1 (570) 723-7312
>
> On 5/22/13 10:53 AM, ~NGL~ wrote:
>> How else can it be grounded?
>> NGL
>>
>> --------------------------------------------------
>> From: "Matt Hoppes" <[email protected]>
>> Sent: Wednesday, May 22, 2013 7:49 AM
>> To: "WISPA General List" <[email protected]>
>> Subject: Re: [WISPA] Anyone home
>>
>>> I don't believe that's a proper ground....
>>>
>>>
>>> Matt Hoppes
>>> Director of Information Technology
>>> Indigo Wireless
>>> +1 (570) 723-7312
>>>
>>> On 5/22/13 10:44 AM, ~NGL~ wrote:
>>>> The only ground is the negative on the battery pack.
>>>> NGL
>>>>
>>>>      *From:* Matt Hoppes <mailto:[email protected]>
>>>>      *Sent:* Tuesday, May 21, 2013 7:20 PM
>>>>      *To:* WISPA General List <mailto:[email protected]>
>>>>      *Cc:* WISPA General List <mailto:[email protected]>
>>>>      *Subject:* Re: [WISPA] Anyone home
>>>>
>>>>      How are you grounding the TS though?
>>>>
>>>>      On May 21, 2013, at 21:54, ~NGL~ <[email protected] 
>>>> <mailto:[email protected]>>
>>>>      wrote:
>>>>
>>>>>      These are 24 volt running through voltage regulators from
>>>>>      batteries. The tower is well grounded.
>>>>>      NGL
>>>>>
>>>>>          *From:* Matt Hoppes <mailto:[email protected]>
>>>>>          *Sent:* Tuesday, May 21, 2013 6:00 PM
>>>>>          *To:* WISPA General List <mailto:[email protected]>
>>>>>          *Cc:* WISPA General List <mailto:[email protected]>
>>>>>          *Subject:* Re: [WISPA] Anyone home
>>>>>
>>>>>          Do you have proper grounds?
>>>>>
>>>>>          On May 21, 2013, at 20:48, ~NGL~ <[email protected]
>>>>>          <mailto:[email protected]>> wrote:
>>>>>
>>>>>>          But can they really fix it! There seems to be several of
>>>>>>          these with the same problem.
>>>>>>          I need something I can depend on, this is located in a 
>>>>>> remote
>>>>>>          area, about 2 hours away.
>>>>>>          Thanx
>>>>>>          NGL
>>>>>>
>>>>>>              *From:* CBB - Jay Fuller 
>>>>>> <mailto:[email protected]>
>>>>>>              *Sent:* Tuesday, May 21, 2013 5:40 PM
>>>>>>              *To:* WISPA General List <mailto:[email protected]>
>>>>>>              *Cc:* WISPA General List <mailto:[email protected]>
>>>>>>              *Subject:* Re: [WISPA] Anyone home
>>>>>>
>>>>>>              That is what I was thinking, RMA it...
>>>>>>
>>>>>>                  ----- Original Message -----
>>>>>>                  *From:* Matt Hoppes 
>>>>>> <mailto:[email protected]>
>>>>>>                  *To:* WISPA General List <mailto:[email protected]>
>>>>>>                  *Cc:* WISPA General List <mailto:[email protected]>
>>>>>>                  *Sent:* Tuesday, May 21, 2013 1:53 PM
>>>>>>                  *Subject:* Re: [WISPA] Anyone home
>>>>>>
>>>>>>                  Have you tried the forum?  That is generally the
>>>>>>                  fastest way to get support.
>>>>>>
>>>>>>                  If your device has gone bad, fill out the RMA form.
>>>>>>
>>>>>>                  On May 21, 2013, at 14:11, ~NGL~ <[email protected]
>>>>>>                  <mailto:[email protected]>> wrote:
>>>>>>
>>>>>>>                  Anyone home at Ubiquiti Support?
>>>>>>>                  I have tried for over a week to contact their 
>>>>>>> support.
>>>>>>>                  On the first email I received a ticket number, 
>>>>>>> since
>>>>>>>                  then nothing.
>>>>>>>                  I have a Tough Switch TS5 that stops passing data 
>>>>>>> on
>>>>>>>                  port 1 that I need to put back in service.
>>>>>>>                  Is there a phone number that has a real person
>>>>>>>                  available?
>>>>>>>                  Thanx
>>>>>>>                  NGL
>>>>>>>                  <flag.gif> If you can read this Thank A Teacher.
>>>>>>>                  And if it's in English Thank A Soldier!
>>>>>>>
>>>>>>>                  _______________________________________________
>>>>>>>                  Wireless mailing list
>>>>>>>                  [email protected] <mailto:[email protected]>
>>>>>>>                  http://lists.wispa.org/mailman/listinfo/wireless
>>>>>>
>>>>>>                  
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>>>>>
>>>>>          
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>>>>      
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