I have the tower and most of the radios are grounded, which in turn would 
more then likely ground the negative side of the DC. If not how do I ground 
the TS-5
NGL

--------------------------------------------------
From: "Matt Hoppes" <[email protected]>
Sent: Wednesday, May 22, 2013 8:11 AM
To: "WISPA General List" <[email protected]>
Subject: Re: [WISPA] Anyone home

> The TS-5 is a 24 volt DC unit intended to be run from a 120volt/220volt
> to 24volt power supply.
>
> By running directly off battery you need to do your own ground.
>
>
> Matt Hoppes
> Director of Information Technology
> Indigo Wireless
> +1 (570) 723-7312
>
> On 5/22/13 11:01 AM, ~NGL~ wrote:
>> The TS-5 is a 24 volt DC unit intended to run on batteries.
>> NGL
>>
>> --------------------------------------------------
>> From: "Matt Hoppes" <[email protected]>
>> Sent: Wednesday, May 22, 2013 7:54 AM
>> To: "WISPA General List" <[email protected]>
>> Subject: Re: [WISPA] Anyone home
>>
>>> Unless your battery pack negative is earth grounded... you aren't
>>> grounded.
>>>
>>> The TS5 is intended to be run off of 120volts, which will ground through
>>> the power plug to the electric system.
>>>
>>> Alternately, there are two spade connectors on the back that you can
>>> wire to your earth grounds at the tower.
>>>
>>> That would be my guess as to why you are blowing ports.
>>>
>>>
>>> Matt Hoppes
>>> Director of Information Technology
>>> Indigo Wireless
>>> +1 (570) 723-7312
>>>
>>> On 5/22/13 10:53 AM, ~NGL~ wrote:
>>>> How else can it be grounded?
>>>> NGL
>>>>
>>>> --------------------------------------------------
>>>> From: "Matt Hoppes" <[email protected]>
>>>> Sent: Wednesday, May 22, 2013 7:49 AM
>>>> To: "WISPA General List" <[email protected]>
>>>> Subject: Re: [WISPA] Anyone home
>>>>
>>>>> I don't believe that's a proper ground....
>>>>>
>>>>>
>>>>> Matt Hoppes
>>>>> Director of Information Technology
>>>>> Indigo Wireless
>>>>> +1 (570) 723-7312
>>>>>
>>>>> On 5/22/13 10:44 AM, ~NGL~ wrote:
>>>>>> The only ground is the negative on the battery pack.
>>>>>> NGL
>>>>>>
>>>>>>       *From:* Matt Hoppes <mailto:[email protected]>
>>>>>>       *Sent:* Tuesday, May 21, 2013 7:20 PM
>>>>>>       *To:* WISPA General List <mailto:[email protected]>
>>>>>>       *Cc:* WISPA General List <mailto:[email protected]>
>>>>>>       *Subject:* Re: [WISPA] Anyone home
>>>>>>
>>>>>>       How are you grounding the TS though?
>>>>>>
>>>>>>       On May 21, 2013, at 21:54, ~NGL~ <[email protected]
>>>>>> <mailto:[email protected]>>
>>>>>>       wrote:
>>>>>>
>>>>>>>       These are 24 volt running through voltage regulators from
>>>>>>>       batteries. The tower is well grounded.
>>>>>>>       NGL
>>>>>>>
>>>>>>>           *From:* Matt Hoppes <mailto:[email protected]>
>>>>>>>           *Sent:* Tuesday, May 21, 2013 6:00 PM
>>>>>>>           *To:* WISPA General List <mailto:[email protected]>
>>>>>>>           *Cc:* WISPA General List <mailto:[email protected]>
>>>>>>>           *Subject:* Re: [WISPA] Anyone home
>>>>>>>
>>>>>>>           Do you have proper grounds?
>>>>>>>
>>>>>>>           On May 21, 2013, at 20:48, ~NGL~ <[email protected]
>>>>>>>           <mailto:[email protected]>> wrote:
>>>>>>>
>>>>>>>>           But can they really fix it! There seems to be several of
>>>>>>>>           these with the same problem.
>>>>>>>>           I need something I can depend on, this is located in a
>>>>>>>> remote
>>>>>>>>           area, about 2 hours away.
>>>>>>>>           Thanx
>>>>>>>>           NGL
>>>>>>>>
>>>>>>>>               *From:* CBB - Jay Fuller
>>>>>>>> <mailto:[email protected]>
>>>>>>>>               *Sent:* Tuesday, May 21, 2013 5:40 PM
>>>>>>>>               *To:* WISPA General List <mailto:[email protected]>
>>>>>>>>               *Cc:* WISPA General List <mailto:[email protected]>
>>>>>>>>               *Subject:* Re: [WISPA] Anyone home
>>>>>>>>
>>>>>>>>               That is what I was thinking, RMA it...
>>>>>>>>
>>>>>>>>                   ----- Original Message -----
>>>>>>>>                   *From:* Matt Hoppes
>>>>>>>> <mailto:[email protected]>
>>>>>>>>                   *To:* WISPA General List 
>>>>>>>> <mailto:[email protected]>
>>>>>>>>                   *Cc:* WISPA General List 
>>>>>>>> <mailto:[email protected]>
>>>>>>>>                   *Sent:* Tuesday, May 21, 2013 1:53 PM
>>>>>>>>                   *Subject:* Re: [WISPA] Anyone home
>>>>>>>>
>>>>>>>>                   Have you tried the forum?  That is generally the
>>>>>>>>                   fastest way to get support.
>>>>>>>>
>>>>>>>>                   If your device has gone bad, fill out the RMA 
>>>>>>>> form.
>>>>>>>>
>>>>>>>>                   On May 21, 2013, at 14:11, ~NGL~ <[email protected]
>>>>>>>>                   <mailto:[email protected]>> wrote:
>>>>>>>>
>>>>>>>>>                   Anyone home at Ubiquiti Support?
>>>>>>>>>                   I have tried for over a week to contact their
>>>>>>>>> support.
>>>>>>>>>                   On the first email I received a ticket number,
>>>>>>>>> since
>>>>>>>>>                   then nothing.
>>>>>>>>>                   I have a Tough Switch TS5 that stops passing 
>>>>>>>>> data
>>>>>>>>> on
>>>>>>>>>                   port 1 that I need to put back in service.
>>>>>>>>>                   Is there a phone number that has a real person
>>>>>>>>>                   available?
>>>>>>>>>                   Thanx
>>>>>>>>>                   NGL
>>>>>>>>>                   <flag.gif> If you can read this Thank A Teacher.
>>>>>>>>>                   And if it's in English Thank A Soldier!
>>>>>>>>>
>>>>>>>>>                   _______________________________________________
>>>>>>>>>                   Wireless mailing list
>>>>>>>>>                   [email protected] <mailto:[email protected]>
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>>>>>>>>
>>>>>>>>                   
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>>>>>>>
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>>>>>>       
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