Wosh it would, it's almlst there as far as functionality. Get the UI fixed, and make it work on mobile devices and it would be great! On Jun 29, 2016 2:13 PM, "Judd Dare" <judd.d...@gmail.com> wrote:
> I've been telling Jim the same thing for a long time. You've worded it > better than me. Their UI/UX needs some serious outside help, but while they > claim to be open to suggestions, they won't hire the help, or maybe they > just don't understand the difference they'd achieve with a quality user > experience. > > I think they are stuck in the 90's when it comes to web design and layout. > > I don't foresee this changing anytime soon. > > Judd > > On Jun 29, 2016 10:54 AM, "James Wilson" <ja...@ridgecomms.com> wrote: > >> I don't have all of the answers, but there are people that do web >> page design to make it more intuitive. Here are some examples: >> >> >> http://www.creativebloq.com/web-design/5-ways-make-your-web-designs-more-intuitive-91516938 >> >> http://www.designforfounders.com/web-app-ux/ >> >> I don't know how to do this, but there are consultants that do. The >> functionality of TowerCoverage is there, but the user interface is lacking. >> >> You can complain about people not reading directions or you can make its >> easier to read the directions - or make the flow so that they don't even >> need to read the directions. The best sites guide people along with >> different pages for different steps - don't put too much information on >> each page. >> >> We spend an inordinate amount of time with people that just don't 'get' >> what the EUS form wants them to do. We find that they don't why they need >> to move the pin to their location or have no idea what Captcha is. >> >> We could spend the money to have someone write (and maintain) a page to >> work with the API, but that's what we pay TowerCoverage for. >> >> The back end is there, now it just needs a better user interface. Often >> the people writing web site backends are not the same people writing the >> front end, it's a whole different way of thinking. >> >> We give you the ability to edit the text in the landing page they get to >> explain what happens next. You can also edit the text on the title of the >> iframe. If you’re using the API and have your own form then obviously you >> can explain how it works there. Not much we can do about users that don’t >> read the instructions and message text before just hitting back and >> resubmitting. >> >> >> >> We’re open to suggestions on better ways to do things. >> >> >> >> Jim >> >> >> >> *From:* wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] *On >> Behalf Of *James Wilson >> *Sent:* Wednesday, June 29, 2016 10:00 AM >> *To:* WISPA General List <wireless@wispa.org> >> *Subject:* Re: [WISPA] Resends of TowerCoverage Website Submissions >> >> >> >> Could be the prospective customer is expecting an instant reply about >> service availability and fills out the form and retries. >> >> I've watched people fill out the form. It's unintuitive and confuses a >> lot of people. >> >> On Jun 29, 2016 10:50 AM, "Jim Patient" <jpati...@linktechs.net> wrote: >> >> Take a look at your EUS data. Lanich hit submit 3 times about 30 seconds >> apart. Did you get multiple emails for Cutlip EUS? Cutlip has a single >> submission. >> >> >> >> When a customer goes back to submit again they would need to re-captia so >> it’s not like they can just click and click again. >> >> >> >> Jim >> >> >> >> *From:* wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] *On >> Behalf Of *Josh Luthman >> *Sent:* Tuesday, June 28, 2016 9:05 PM >> *To:* WISPA General List <wireless@wispa.org> >> *Subject:* Re: [WISPA] Resends of TowerCoverage Website Submissions >> >> >> >> Here's my example: >> >> http://imgur.com/PyRgVoh >> >> >> >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> >> >> On Tue, Jun 28, 2016 at 10:03 PM, Adair Winter < >> ada...@amarillowireless.net> wrote: >> >> We've never seen that. >> >> On Jun 28, 2016 8:59 PM, "Josh Luthman" <j...@imaginenetworksllc.com> >> wrote: >> >> Is anyone else getting duplicates or triplicates of the email >> notifications? It seems to come and go. I really doubt customers are >> clicking it fast and it seems to come and go. There is only one API push >> which I believe confirms customers are only clicking it once. >> >> >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> >> >> _______________________________________________ >> Wireless mailing list >> Wireless@wispa.org >> http://lists.wispa.org/mailman/listinfo/wireless >> >> >> _______________________________________________ >> Wireless mailing list >> Wireless@wispa.org >> http://lists.wispa.org/mailman/listinfo/wireless >> >> >> >> >> _______________________________________________ >> Wireless mailing list >> Wireless@wispa.org >> http://lists.wispa.org/mailman/listinfo/wireless >> >> >> _______________________________________________ >> Wireless mailing list >> Wireless@wispa.org >> http://lists.wispa.org/mailman/listinfo/wireless >> >> >> _______________________________________________ >> Wireless mailing list >> Wireless@wispa.org >> http://lists.wispa.org/mailman/listinfo/wireless >> >> > _______________________________________________ > Wireless mailing list > Wireless@wispa.org > http://lists.wispa.org/mailman/listinfo/wireless > >
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