Hey some dude, we can provide service to your address. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Jun 29, 2016 2:15 PM, "James Wilson" <[email protected]> wrote:
> Wosh it would, it's almlst there as far as functionality. Get the UI > fixed, and make it work on mobile devices and it would be great! > On Jun 29, 2016 2:13 PM, "Judd Dare" <[email protected]> wrote: > >> I've been telling Jim the same thing for a long time. You've worded it >> better than me. Their UI/UX needs some serious outside help, but while they >> claim to be open to suggestions, they won't hire the help, or maybe they >> just don't understand the difference they'd achieve with a quality user >> experience. >> >> I think they are stuck in the 90's when it comes to web design and layout. >> >> I don't foresee this changing anytime soon. >> >> Judd >> >> On Jun 29, 2016 10:54 AM, "James Wilson" <[email protected]> wrote: >> >>> I don't have all of the answers, but there are people that do web >>> page design to make it more intuitive. Here are some examples: >>> >>> >>> http://www.creativebloq.com/web-design/5-ways-make-your-web-designs-more-intuitive-91516938 >>> >>> http://www.designforfounders.com/web-app-ux/ >>> >>> I don't know how to do this, but there are consultants that do. The >>> functionality of TowerCoverage is there, but the user interface is lacking. >>> >>> You can complain about people not reading directions or you can make its >>> easier to read the directions - or make the flow so that they don't even >>> need to read the directions. The best sites guide people along with >>> different pages for different steps - don't put too much information on >>> each page. >>> >>> We spend an inordinate amount of time with people that just don't 'get' >>> what the EUS form wants them to do. We find that they don't why they need >>> to move the pin to their location or have no idea what Captcha is. >>> >>> We could spend the money to have someone write (and maintain) a page to >>> work with the API, but that's what we pay TowerCoverage for. >>> >>> The back end is there, now it just needs a better user interface. Often >>> the people writing web site backends are not the same people writing the >>> front end, it's a whole different way of thinking. >>> >>> We give you the ability to edit the text in the landing page they get to >>> explain what happens next. You can also edit the text on the title of the >>> iframe. If you’re using the API and have your own form then obviously you >>> can explain how it works there. Not much we can do about users that don’t >>> read the instructions and message text before just hitting back and >>> resubmitting. >>> >>> >>> >>> We’re open to suggestions on better ways to do things. >>> >>> >>> >>> Jim >>> >>> >>> >>> *From:* [email protected] [mailto:[email protected]] *On >>> Behalf Of *James Wilson >>> *Sent:* Wednesday, June 29, 2016 10:00 AM >>> *To:* WISPA General List <[email protected]> >>> *Subject:* Re: [WISPA] Resends of TowerCoverage Website Submissions >>> >>> >>> >>> Could be the prospective customer is expecting an instant reply about >>> service availability and fills out the form and retries. >>> >>> I've watched people fill out the form. It's unintuitive and confuses a >>> lot of people. >>> >>> On Jun 29, 2016 10:50 AM, "Jim Patient" <[email protected]> wrote: >>> >>> Take a look at your EUS data. Lanich hit submit 3 times about 30 >>> seconds apart. Did you get multiple emails for Cutlip EUS? Cutlip has a >>> single submission. >>> >>> >>> >>> When a customer goes back to submit again they would need to re-captia >>> so it’s not like they can just click and click again. >>> >>> >>> >>> Jim >>> >>> >>> >>> *From:* [email protected] [mailto:[email protected]] *On >>> Behalf Of *Josh Luthman >>> *Sent:* Tuesday, June 28, 2016 9:05 PM >>> *To:* WISPA General List <[email protected]> >>> *Subject:* Re: [WISPA] Resends of TowerCoverage Website Submissions >>> >>> >>> >>> Here's my example: >>> >>> http://imgur.com/PyRgVoh >>> >>> >>> >>> >>> Josh Luthman >>> Office: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>> >>> >>> On Tue, Jun 28, 2016 at 10:03 PM, Adair Winter < >>> [email protected]> wrote: >>> >>> We've never seen that. >>> >>> On Jun 28, 2016 8:59 PM, "Josh Luthman" <[email protected]> >>> wrote: >>> >>> Is anyone else getting duplicates or triplicates of the email >>> notifications? It seems to come and go. I really doubt customers are >>> clicking it fast and it seems to come and go. There is only one API push >>> which I believe confirms customers are only clicking it once. >>> >>> >>> >>> Josh Luthman >>> Office: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>> >>> >>> _______________________________________________ >>> Wireless mailing list >>> [email protected] >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> >>> _______________________________________________ >>> Wireless mailing list >>> [email protected] >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> >>> >>> >>> _______________________________________________ >>> Wireless mailing list >>> [email protected] >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> >>> _______________________________________________ >>> Wireless mailing list >>> [email protected] >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> >>> _______________________________________________ >>> Wireless mailing list >>> [email protected] >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> >> _______________________________________________ >> Wireless mailing list >> [email protected] >> http://lists.wispa.org/mailman/listinfo/wireless >> >> > _______________________________________________ > Wireless mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/wireless > >
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