David, This does make 'sense' although the terms seem a little off. Your Tango Server should have a static IP, and therefore your ISP should simply install that IP as valid relay. The reason they are seeing the error they are is probably due to the lack of proper reverse-DNS setting for your Tango server IP. As I just said though, they should simply allow the IP. It's standard practice and I do it all the time for clients.
Robert Shubert Tronics David Green wrote: > > Hello all, > > I've got kind of a 'deep' problem here. I've used Tango to send emails > for the last 4 years. Never had a problem. I've always used my ISP as > my smtp server. They made some changes recently to not allow spammers. > In these changes, they've also blocked me. This has nothing to do with > any blacklist or open-relay issues. Yes... I'm sure. > > Here's where it gets weird... my ISP is telling me that at the beginning > of the SMTP connection Tango sends a HELO statement. They say normally, > that is followed by the name of the machine. Tango is instead sending > it's internal ip address which isn't owned by the ISP so they reject the > email. > > Does that make sense to anyone? So I guess my question is, why doesn't > Tango send the machine name instead of it's ip? And, obviously, is > there anyway I can change this? > > Any help is greatly appreciated! > > Thanks, > > David Green > [EMAIL PROTECTED] > Systems InSight, Inc. > http://www.systemsinsight.com > ________________________________________________________________________ > TO UNSUBSCRIBE: send a plain text/US ASCII email to [EMAIL PROTECTED] > with unsubscribe witango-talk in the message body ________________________________________________________________________ TO UNSUBSCRIBE: send a plain text/US ASCII email to [EMAIL PROTECTED] with unsubscribe witango-talk in the message body
