I agree totally here, I do it for my clients also.
If your ISPs email software can't handle it find another ISP

Ben Johansen - http://www.pcforge.com
Authorized Witango Reseller http://www.pcforge.com/WitangoGoodies.htm 
Latest downloads & List Archives @ http://www.witango.ws


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Robert Shubert
Sent: Friday, September 27, 2002 12:35 AM
To: Multiple recipients of list witango-talk
Subject: Re: Witango-Talk: Tango Sending Email...

David,

This does make 'sense' although the terms seem a little off. Your Tango
Server should have a static IP, and therefore your ISP should simply
install that IP as valid relay. The reason they are seeing the error
they are is probably due to the lack of proper reverse-DNS setting for
your Tango server IP. As I just said though, they should simply allow
the IP. It's standard practice and I do it all the time for clients.

Robert Shubert
Tronics

David Green wrote:
> 
> Hello all,
> 
> I've got kind of a 'deep' problem here.  I've used Tango to send
emails
> for the last 4 years.  Never had a problem.  I've always used my ISP
as
> my smtp server.  They made some changes recently to not allow
spammers.
> In these changes, they've also blocked me.  This has nothing to do
with
> any blacklist or open-relay issues.  Yes... I'm sure.
> 
> Here's where it gets weird... my ISP is telling me that at the
beginning
> of the SMTP connection Tango sends a HELO statement.  They say
normally,
> that is followed by the name of the machine.  Tango is instead sending
> it's internal ip address which isn't owned by the ISP so they reject
the
> email.
> 
> Does that make sense to anyone?  So I guess my question is, why
doesn't
> Tango send the machine name instead of it's ip?  And, obviously, is
> there anyway I can change this?
> 
> Any help is greatly appreciated!
> 
> Thanks,
> 
> David Green
> [EMAIL PROTECTED]
> Systems InSight, Inc.
> http://www.systemsinsight.com
>
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