The problem gets a little deeper because of that fact that the internal network addresses are actually legal public addresses. It was a mistake that someone made years ago, and haven't address it yet. This may help push that along.
Basically, the ISP will allow any private addresses like 192.168.x.x, but won't allow the address scheme we're using inside the network here. It's a long story, but hopefully this will help put enough pressure to fix the problem the right way. Thanks for everyone's help, David Green [EMAIL PROTECTED] Systems InSight, Inc. http://www.systemsinsight.com Ben Johansen wrote: > > I agree totally here, I do it for my clients also. > If your ISPs email software can't handle it find another ISP > > Ben Johansen - http://www.pcforge.com > Authorized Witango Reseller http://www.pcforge.com/WitangoGoodies.htm > Latest downloads & List Archives @ http://www.witango.ws > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]] On Behalf Of Robert Shubert > Sent: Friday, September 27, 2002 12:35 AM > To: Multiple recipients of list witango-talk > Subject: Re: Witango-Talk: Tango Sending Email... > > David, > > This does make 'sense' although the terms seem a little off. Your Tango > Server should have a static IP, and therefore your ISP should simply > install that IP as valid relay. The reason they are seeing the error > they are is probably due to the lack of proper reverse-DNS setting for > your Tango server IP. As I just said though, they should simply allow > the IP. It's standard practice and I do it all the time for clients. > > Robert Shubert > Tronics > > David Green wrote: > > > > Hello all, > > > > I've got kind of a 'deep' problem here. I've used Tango to send > emails > > for the last 4 years. Never had a problem. I've always used my ISP > as > > my smtp server. They made some changes recently to not allow > spammers. > > In these changes, they've also blocked me. This has nothing to do > with > > any blacklist or open-relay issues. Yes... I'm sure. > > > > Here's where it gets weird... my ISP is telling me that at the > beginning > > of the SMTP connection Tango sends a HELO statement. They say > normally, > > that is followed by the name of the machine. Tango is instead sending > > it's internal ip address which isn't owned by the ISP so they reject > the > > email. > > > > Does that make sense to anyone? So I guess my question is, why > doesn't > > Tango send the machine name instead of it's ip? And, obviously, is > > there anyway I can change this? > > > > Any help is greatly appreciated! > > > > Thanks, > > > > David Green > > [EMAIL PROTECTED] > > Systems InSight, Inc. > > http://www.systemsinsight.com > > > ________________________________________________________________________ > > TO UNSUBSCRIBE: send a plain text/US ASCII email to > [EMAIL PROTECTED] > > with unsubscribe witango-talk in the message body > ________________________________________________________________________ > TO UNSUBSCRIBE: send a plain text/US ASCII email to [EMAIL PROTECTED] > with unsubscribe witango-talk in the message body > > ________________________________________________________________________ > TO UNSUBSCRIBE: send a plain text/US ASCII email to [EMAIL PROTECTED] > with unsubscribe witango-talk in the message body ________________________________________________________________________ TO UNSUBSCRIBE: send a plain text/US ASCII email to [EMAIL PROTECTED] with unsubscribe witango-talk in the message body
