Jamileh:
You really need to have your
Tango log enabled to logging level 3 or 4 to better see what's
happening.
Three or four requests from the same IP address in IIS doesn't
tell you what you are hoping. That IP could be a proxy server, behind
which are hiding dozens of separate users.
What you're looking for in the
Tango log is to see how many simultaneous user reference numbers have been
issued and have not yet expired.
If your application is one that
forces users to log in and log out, then you can reclaim some user count by
purging user variables upon exit of the app, thus getting you better use of the
10-user limit.
Otherwise, it's time to upgrade.
tks,
Ian Daniel, A.Sc.T., President
New
Creation Consulting & Information Management
Inc.
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Ph: (604) 806-6265 ext 310
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806-6269
-----Original Message-----
From:
Wilcox, Jamileh [mailto:[EMAIL PROTECTED]]
Tango 2000 Small Business Edition (10 concurrent
users)
Windows 2000 Server
This is a small site with one Tango
application and not very many
visitors. I shouldn't be running into
licensing problems, but I'm
getting errors.
For example, after I
received an email this morning, I checked the site.
The browser showed an
error "system is busy, contact administrator".
The Windows
Application Event Log shows Error, Tango_2000_Server,
Runtime, Event 10,
Description [1000] License Exceeded at 9:21 am
It shows "license exceeded"
errors for the past 4 days (as far back as
the log goes).
The IIS log
shows four requests for the app from 2 IPs at the time of
the error, with the
next earliest request 9 minutes before (same IP).
I restarted the
Tango server & the app started working again. I got an
error during
the restart:
[1656] A serious error occured while enforcing the license
I
also got a couple of errors during startup stating that access was
denied for
the OpenSCManager - dunno what that is.
At any rate, the service started
up again & is running; I can access the
page. If fact, I can open
many copies of the app & run searches
simultaneously. Processing
slows down, naturally, as I stack up the
queries, but everything still
works.
I don't see what's causing the problems. Are there other
logs I should
be checking? Would a "licensing exceeded" occurrence
prevent the app
from working thereafter until the server was reset? Any
suggestions on
what I could watch for & how?
As always, my
thanks for any info or
advice.
jamileh
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