Jason - The app does use a couple of popups. I'm also not sure that UserRef is being passed on all calls from the app. I'll check the tafs to be sure the UserRef is always being passed explicitly in links & such. Is there a particular problem with popups in that regard and, if so, any way around it?
None of this was created recently, but I've had to move it from our main server (which has a Standard license) to a separate server for security changes. It seemed to be working fine until last week (first I'd heard of problems, I just didn't get a chance to look at logs until today). I suspect the firewall installation may have changed how Tango sees our internal users (this box is outside a firewall that almost everything else is behind). Thanks very much for the suggestion! jamileh > -----Original Message----- > From: Jason Pamental [mailto:[EMAIL PROTECTED] > Sent: Monday, June 02, 2003 1:14 PM > To: [EMAIL PROTECTED] > Subject: Re: Witango-Talk: Licensing Errors > > > Jamileh- > > I've seen issues with the SB server where a single user on an > app that > uses popup windows that don't pass the UserRef. value > creating multiple > sessions for that single user, thus creating the license > problem. Does > your app use popups? (maybe something you've added recently) > > Jason > > On Monday, June 2, 2003, at 12:54 PM, Wilcox, Jamileh wrote: > > > Tango 2000 Small Business Edition (10 concurrent users) > Windows 2000 > > Server > > > > > > This is a small site with one Tango application and not very many > > visitors. I shouldn't be running into licensing problems, but I'm > > getting errors. > > > > For example, after I received an email this morning, I checked the > > site. > > > > The browser showed an error "system is busy, contact administrator". > > > > The Windows Application Event Log shows Error, Tango_2000_Server, > > Runtime, Event 10, Description [1000] License Exceeded at > 9:21 am It > > shows "license exceeded" errors for the past 4 days (as far back as > > the log goes). > > > > The IIS log shows four requests for the app from 2 IPs at > the time of > > the error, with the next earliest request 9 minutes before > (same IP). > > > > I restarted the Tango server & the app started working > again. I got > > an error during the restart: [1656] A serious error occured while > > enforcing the license I also got a couple of errors during startup > > stating that access was denied for the OpenSCManager - > dunno what that > > is. > > > > At any rate, the service started up again & is running; I can access > > the > > page. If fact, I can open many copies of the app & run searches > > simultaneously. Processing slows down, naturally, as I stack up the > > queries, but everything still works. > > > > > > I don't see what's causing the problems. Are there other > logs I should > > be checking? Would a "licensing exceeded" occurrence > prevent the app > > from working thereafter until the server was reset? Any > suggestions on > > what I could watch for & how? > > > > > > As always, my thanks for any info or advice. > > > > jamileh > > > ______________________________________________________________ > _________ > > _ > > TO UNSUBSCRIBE: Go to http://www.witango.com/maillist.taf > > > > > -- > ____________________________________________________________________ > > Jason Pamental, President > > [EMAIL PROTECTED] > > Bathysphere Digital Media Services, Inc. > http://bathyspheredms.com > ____________________________________________________________________ > > Tel: 401.490.6830 Fax: 401.490.6831 > ________________________________________ > > > A North American Distributor for Witango (http://www.witango.us) > > Rapid Web Application Development - XML Execution Engine > > > ______________________________________________________________ > __________ > TO UNSUBSCRIBE: Go to http://www.witango.com/maillist.taf > ________________________________________________________________________ TO UNSUBSCRIBE: Go to http://www.witango.com/maillist.taf
