A page in your DokuWiki was added or changed. Here are the details:
Date : 2017/01/02 15:41
Browser : Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101
Firefox/45.0
IP-Address : 78.43.90.159
Hostname : HSI-KBW-078-043-090-159.hsi4.kabel-badenwuerttemberg.de
Old Revision: http://wiki.x2go.org/doku.php/doc:howto:tce?rev=1483371196
New Revision: http://wiki.x2go.org/doku.php/doc:howto:tce
Edit Summary: [List of open ToDos/FIXMEs for this page]
User : stefanbaur
@@ -624,4 +624,19 @@
When you are unable to connect to the ThinClient, you might want to ascertain
its MAC and/or IP address(es), to make sure you and the user you are trying to
support are talking about the same machine. Tell the user to press
[Ctrl]+[Alt]+[F1] and to read out
* the GREEN text if you want to know the MAC address(es)
* the RED text if you want to know the IP address(es) - if there is no red
text, it means that the client was unable to acquire a DHCP lease. Check
cabling.
To return to the login screen, have the user press [Ctrl]+[Alt]+[F7]
([Alt]+[F7] should work, too), or, once you've successfully logged in over the
network, issue the ''chvt 7'' command.
+
+
+ FIXME User Support: Checking the ThinClient's local printer setup (when using the ''tcpprint'' boot parameter)
+ There are several ways to check whether a ThinClient has detected any local
printers:
+
+ * Assuming you have remote access to the ThinClient, run ''ls -lah /etc/xinetd.d/jetdirect*'' and examine the files listed there.
+ * You can also look at the messages printed during the local printer setup
phase, either by:
+ * running ''cat /dev/vcs9'' (you might have to pipe it through ''less''
to see the entire screen) when connected remotely, or
+ * telling the user to press [Ctrl]+[Alt]+[F9] and to read out what's on
the screen. To return to the login screen, have the user press
[Ctrl]+[Alt]+[F7] ([Alt]+[F7] should work, too), or, once you've successfully
logged
in over the network, issue the ''chvt 7'' command.
+
+ FIXME User Support: Checking the ThinClient's update status (when using local storage)
+ There are several ways to check a ThinClient's update status:
+
+ * Assuming you have remote access to the ThinClient, look at the messages printed during the update phase, by running ''cat /dev/vcs10'' (you might have to pipe it through ''less'' to see the entire screen) when connected remotely
+ * If you do not have remote access, tell the user to press [Ctrl]+[Alt]+[F10] and to read out what's on the screen, preferably starting with the bottom line and continuing upward. To return to the login screen, have the user press [Ctrl]+[Alt]+[F7] ([Alt]+[F7] should work, too), or, once you've successfully logged in over the network, issue the ''chvt 7''
--
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