On Sun, 19 Jan 2003, adam wrote:
>> > Regarding: Nvidia Geforce2Go: autodetects 1400x1050 LCD, then refuses to use it
>"(hysnc out of range)"
>>
>> Contact NVidia instead or repeat the problem with the nv driver.
>
>Unfortunately:
>
>1. Nvidia seems to have no address for submitting bug reports for their
>software/hardware. They certainly have no support - they explicitly
>refuse to have anything to do with it!
Nvidia does not officially support the driver, however they do
have online web forums. Employees watch the forums and
legitimate bugs that are found get reported to engineers. As
such, the best place for help with Nvidia proprietary driver
problems is probably their online forums. I don't have a URL for
that however, but it shouldn't be hard to find.
>2. The nv driver will NOT work according to Xfree docs - this is a
>GeForce2Go, which despite being several years old is "not supported"
>by the 4.2.1 nv driver - or is there a newer version I'm unaware of?
Correct, it isn't supported in 4.2.1. Only in CVS.
>3. Nvidia says "only speak to your hardware vendor". Well, the
>Geforce2go is a laptop-only product, and Dell (the vendor) won't
>even let me view their support website ("linux is unsupported,
>we will not let you access this website" is approximately the
>message I get if visiting their site!).
Really, if the laptop vendor is saying that they don't support
Linux, and the video vendor is saying that they do not officially
support the drivers they've got for Linux, then that should tell
you that if you purchase the hardware _anyway_, and have problems
with the hardware, that you're more or less on your own to find a
solution. They've told you it's unsupported.
The best thing to do is to research hardware before purchase.
Not just video hardware, but all hardware. The entire laptop
you're considering buying, the video it has in it, the hard disk
controller, sound, etc. Purchase hardware that is fully
supported and you'll probably have a better experience with it.
>4. ...this is despite Michael Dell recently claiming that linux is still
>supported as an option on dell systems? (IIRC from recent news)
As an option on _what_ systems? I have never heard Dell claim
that Linux is a supported OS on all of their computer systems.
Linux may be supported on some _specific_ systems they offer
however. You should look into the details first.
>> NVidia's drivers do not perhaps contain more bugs than the nv driver but
>> they are /hidden/ bugs which only NVidia can fix. The nv driver is open
>> source but NVidia's own drivers are not.
Well, since the Nvidia technical specs are not publically
available, not many people can really do work on the nv driver
anyway. Fortunately however, Mark Vojkovich at nvidia does a
pretty good job of updating the open source "nv" driver and
fixing issues reported in it.
HTH
--
Mike A. Harris
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