Hello Javier
IMOO this is not directly a outlook problem I have regulary the same problem with some of my customers for large = emails and with anti-virus software scanning incoming mail with outlook on = they computer. The problem appears more quickly with low connexions (rtc = ....) or slow client computers Does the client pc have a anti-virus ? And is the av software act as a 'proxy' for the pop3 (and/or smtp) = localy (like norton av, don't know yet for trend, mcfee, ... but many use this method to filter incoming and outcoming mails) ? As many of these av scan incoming mail using a local 'proxy' server, = from the xmail server point of view the real client IS the av software, not directly outlook, and for outlook the server IS the local AV, not the = xmail server ... and with large attachments, for some unknow reasons (internal to the av = ?), the av does not regulary send data to outlook (or to the server ? or = both ?) .... and finally outlook (and/or the server) thinks there is a problem = .... Last norton av seems to have a option to help (don't remember label of = this option but search in mail options, a sort of 'keep alive') Don't really know if the problem is with all av with outlook, or some = av with outlook, or some av with any mua ... Finally try update your av to last version (engine and software, not = only virus databases !!!) Francis > -----Message d'origine----- > De : Javier Navarro [mailto:[EMAIL PROTECTED] > Envoy=E9 : jeudi 16 d=E9cembre 2004 14:00 > =C0 : [EMAIL PROTECTED] > Objet : [xmail] Outlook error 0x800CCC0F >=20 >=20 > Hi, > We are having some problems with XMail + Outlook + Big e-mails. >=20 > When they try to download e-mails with big attachments (4=20 > MB or so) Outlook returns this error:=20 >=20 > "Your server has unexpectedly terminated the connection.=20 > Possible causes for this include server problems, network=20 > problems, or a long period of inactivity. Account. <account=20 > name>, Server: <server name>, Protocol: POP3, Port: 110,=20 > Secure(SSL): N0, Error Number: 0x800ccc0f" >=20 > I have tested the same account and e-mail with Outlook and=20 > Calypso e-mail clients. Same configuration. I have set=20 > "Server timeout" to 5 minutes in outlook. Calypso downloads=20 > the e-mail (slowlier than usual). Outlook fails. >=20 > I have XMail 1.20 on W2K + Jason J Ellingson AV Filter +=20 > F-Prot for DOS. >=20 > Any ideas? >=20 > Best regards, >=20 > Javier Navarro >=20 >=20 > - > To unsubscribe from this list: send the line "unsubscribe xmail" in > the body of a message to [EMAIL PROTECTED] > For general help: send the line "help" in the body of a message to > [EMAIL PROTECTED] >=20 - To unsubscribe from this list: send the line "unsubscribe xmail" in the body of a message to [EMAIL PROTECTED] For general help: send the line "help" in the body of a message to [EMAIL PROTECTED]
