Jemma Woods wrote: > I?m having a major problem with XXE. Basically when I try to open a file > in XXE (File ? Open) my laptop crashes. Well it more freezes than > crashes and I end up having to switch off from the button. Has anyone > seen this before? This was working fine for a couple of months and broke > suddenly. > > I have uninstalled and installed XXE many times and this error won?t go > away. I?ve tried everything I can think of. I have Java 1.4.2 and XXE > 2.8. (I?ve also tried XXE 2.9 with Java 1.5 bundled).
You are the first user to report such problem. First, you need to make sure that you laptop is really frozen. May be it is just *extremely* slow. Not saying this to avoid the problem. Just to be as precise as possible. [1] Go to "C:\Program Files\XMLmind_XML_Editor" (or whever you have installed XXE). [2] Rename xxe.jstart to xxe.jstart.ORI [3] Copy attached xxe.jstart to this directory. [4] Start XXE. This will also open a black, empty, window (a console). Make sure this console is not obscured by XXE because you'll have to read and copy by hand the messages it displays. Make this console as large as possible. [5] Open a file in XXE. [6] Please send us by email us what is printed on the console. First lines are the most important ones. [7] Please also tell us: * Which OS you are using. * Where you have installed XXE. * Where is you personal directory (i.e. is it the customary "C:\Documents and settings\<user_name>\"?). * Which kind of shared folders do you use (a screenshot of the "My Computer" window would be fine). -------------- next part -------------- An embedded and charset-unspecified text was scrubbed... Name: xxe.jstart Url: http://www.xmlmind.com/pipermail/xmleditor-support/attachments/20050414/6ef9ee03/attachment.bat
