* Which OS you are using. - Windows XP * Where you have installed XXE. - C:\xxe-std-28 * Where is you personal directory (i.e. is it the customary "C:\Documents and settings\<user_name>\"?). - Yes C:\Documents and Settings\JWoods\xxe2 * Which kind of shared folders do you use (a screenshot of the "My Computer" window would be fine). - (Attached)
I copied the xxe.jstart.ORI file to the folder C:\xxe-std-28 and started XXE using the xxe.bat but the console only opened for a second and shut again? -----Original Message----- From: Hussein Shafie [mailto:[email protected]] Sent: 14 April 2005 11:34 To: Jemma Woods Cc: xmleditor-support at xmlmind.com Subject: Re: [XXE] XXE 2.8 .....freezing screen Jemma Woods wrote: > I'm having a major problem with XXE. Basically when I try to open a file > in XXE (File - Open) my laptop crashes. Well it more freezes than > crashes and I end up having to switch off from the button. Has anyone > seen this before? This was working fine for a couple of months and broke > suddenly. > > I have uninstalled and installed XXE many times and this error won't go > away. I've tried everything I can think of. I have Java 1.4.2 and XXE > 2.8. (I've also tried XXE 2.9 with Java 1.5 bundled). You are the first user to report such problem. First, you need to make sure that you laptop is really frozen. May be it is just *extremely* slow. Not saying this to avoid the problem. Just to be as precise as possible. [1] Go to "C:\Program Files\XMLmind_XML_Editor" (or whever you have installed XXE). [2] Rename xxe.jstart to xxe.jstart.ORI [3] Copy attached xxe.jstart to this directory. [4] Start XXE. This will also open a black, empty, window (a console). Make sure this console is not obscured by XXE because you'll have to read and copy by hand the messages it displays. Make this console as large as possible. [5] Open a file in XXE. [6] Please send us by email us what is printed on the console. First lines are the most important ones. [7] Please also tell us: * Which OS you are using. * Where you have installed XXE. * Where is you personal directory (i.e. is it the customary "C:\Documents and settings\<user_name>\"?). * Which kind of shared folders do you use (a screenshot of the "My Computer" window would be fine). The information in this email is confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. If you are not the intended addressee please contact the sender and dispose of this e-mail. Thank you.
