Two things may be happening...
First your computer cannot handle the larger image size.. to change it
To increase or decrease your image size:
1. Click the Messenger menu in Messenger and select Preferences.
2. Click the Super Webcam category.
3. Enable the Small Image or Large Image option.
4. Click the OK button at the bottom of the window.
OR
If you are trying to use super web cam, and a large image size keep in
mind that you must:
- Both you and your friend must be using version 5.5 or higher.
- Both you and your friend must be on a broadband connection.
- You may be trying to allow more then one friend to view your
Super Webcam at a time. Super Webcam works with only one friend at a time.
- A firewall on your computer or your friend's computer may be
causing problems. Super Webcam needs to establish a direct connection
between the broadcaster and viewer. Your webcam statistics will tell
you what type of connection you can establish.
Please make sure you are using the No proxies connection setting.
Let me know if any of this helps.
Netti
--- In [email protected], "shafmaestro"
<[EMAIL PROTECTED]> wrote:
> Hello;
>
> When I try to lauch my webcam from Messenger->Start My Webcam, I get
> the following error message:
>
> "Webcam does not support the required image size"
>
> I am on XP, Yahoo Messenger with Voice, and using Logitech QuickCam
> Pro 4000. Cam works fine outside of Yahoo Messenger, ie., I can launch
> QuickCapture and see my video. Any help is much appreciated.
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