While I do not mind getting off-list messages, it's better for the group to get them on-list, as others may have more info on your problem or be helped by it. I am forwarding this reply to the group... especially since I am not that familiar with Mac's Operating System or the YM version for Macs which is completely different from the YM version for Windows.
Initially, it sounds like it could be a firewall or proxy issue. I've seen this before, even recently, where someone had to go into their YM Preferences (main Messenger Menu, then Preferences, then Connection section). Let us know what it's set on now and try tweaking that section to see if that fixes things. If you have a firewall, it could be that Yahoo sent an update to YM and the new/updated version is being blocked by the firewall. This often happens to updated programs for Windows where the firewall was previously set to give outbound and inbound permission for one version but then the new version has to also be given permission to connect to the internet. You mention "email" at the end so I want to be sure... are you having problems with YM (Yahoo Messenger), the actual download program or are you having problems using the IM feature that is built into Yahoo Mail? You also mentioned Safari, which I know is the web browser that is provided by Apple so that further makes me wonder if you are talking about the IM feature available via Yahoo Mail, rather than YM itself. Let us know. Lenny Vasbinder http://lennyvasbinder.blogspot.com FREE and automatic online remote backup of your documents, photos and files... https://mozy.com/?ref=SY4ZSI Check out how simple and secure it can be to use the Mozy remote backup system. Mozy will back up your most important files and folders every day/night while you aren't using your computer. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of drjusa Sent: Wednesday, July 22, 2009 3:56 PM To: LNVTM1 - Lenny Vasbinder Subject: Help with Yahoo Messenger... Lenny I'm not getting any help with feedback.. PROBLEM JUST STARTED ...I HAVE AN IMAC OS 10.4.11 I USE SAFARI AND NEVER HAD PROBLEM SIGNING IN BEFORE.. 2. PROBLEM...I ENTER name and password and circle just keeps circling letting me know it's trying to sign in... 3. What I've done...cleared history, cache, cookies...restarted etc , reentered name password which works with my email.... 4. Looked through all questions which are useless for me... 5. contacted yahoo and they think my problem is with email not Yahoo IM... so i'm left to drown... Help please... Thx! Judith [email protected]
