Don,
Syncing is a complex issue, for sure. But there's many other factors
to look at, and you might consider sharing a few of those details (if
you haven't already).
- how are you connecting to the Internet?
- what speeds/latency are you getting from your ISP?
- does .Mac syncing work for other applications, such as Transmit?
- how large is your Yojimbo data store? Does a smaller store sync fine?
I'll peruse the list archives for past message from you to see if I
can build a complete dialog of your experience. And then we can see
how to help you out.
Other than syncing, how has your experience with Yojimbo been?
Anything positive to share?
~Ted
On 14-May-07 5:13 AM, at 5:13 AM, Don Truett wrote:
My last 3 Emails for support of my issues have gone unanswered over
a period of two weeks. I still have issues that make Yojimbo
unusable for me. Synching doesn’t via .Mac doesn’t even begin to
work, although I’ve used the Terminal commands I was given and
reset/merged the data. Items I delete still show up in the
username>Library>Caches>Metadata>com.barebones.yojimbo folder
Sometimes when I click on a Library item, it doesn’t show up in the
viewer window - the last item viewed stays there and refuses to budge.
Seems like tech support gives you an attempt or two, then gives up
on you. I can only think of two reasons for the poor support:
1. Synching is such a problem (verified by things I’ve read
elsewhere) that BareBones is throwing their hands up.
2. BareBones just doesn’t care about losing a customer here and there.
I always thought that BareBones was a company of good reputation.
I’m a fairly technically proficient user, so I’m not missing
something obvious. As my trial runs out in a week, I guess I’m outa
here.
Don Truett
[EMAIL PROTECTED]
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