On 10/6/09 12:08 PM, "Diane Ross" <[email protected]> wrote:
> Another option is to export using File > Export as .rge file just the item > (events, contacts, notes, tasks) that's causing the problem. When you're > asked to keep in database or delete, select "delete". Then try importing > them back into the Identity. This has been known to fix some problems. Diane, When I first read your response, I wondered, "how do I KNOW which item is causing the problem." Then I realized you mean which TYPE of item; i.e., SOME contact, or SOME message, or SOME event, and what I'd do is export, delete, and re-import the entire .rge file containing those items. I've done everything I said I would initially EXCEPT for re-enabling the connection between the newest Dymo Label software and Apple's AddressBook.app. I'm on vacation for a week, but I'll try that when I get home. If that reintroduces the problem, I'll try rebuilding my Entourage database (but my sense is it's the victim, not the culprit here), and if that doesn't solve it, the export/delete/import process. Thanks so much, Jim Robertson -- -- YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [email protected], [email protected] To unsubscribe: mailto:[email protected]?subject=unsubscribe
