On 4/12/10 12:24 PM, "Kate Langridge" <[email protected]> wrote:
>Thanks for responding so quickly. Could you please explain what is meant >by >rebuild? When you hold down the Option key when launching Entourage, the database utility will open and you can select to rebuild. At some point you must have been forced into a rebuild to get the 'old database' file. >I have read elsewhere in trying to solve this problem that >dragging the files to the desktop will convert them to MBOX format so that >they can be imported. My experience is that after they are copied to the >desktop they look just the same as before: their format does not change. >Please could you explain. It would be so helpful to have step by step >instructions. If Entourage will open and you can export, this is a better option than trying to rebuild. Note, however, that dragging to the desktop might not get all the messages. You need to compare the number of messages in each folder. If all did not export, you need to divide the folder into parts and eventually you'll find the bad message to delete. I work with clients on a fee basis if you get stuck. You can contact me off list for help. -- Diane -- YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [email protected], [email protected] To unsubscribe: mailto:[email protected]?subject=unsubscribe
