On 10-Jun-25, at 19:06: 32, Diane Ross wrote:

> On 6/25/10 10:10 AM, "W Lane" <[email protected]> wrote:
> 
>> 
>> My Inbox HAD approximately 1500 items in it. I know, quite a few but, having
>> tried various methods of having Entourage sort things into other folders for
>> me, based on Projects/Rules/Mailing List Managers I gave up on that endeavour
>> as I ended up with quintuplicates (and more) of messages stashed willy nilly
>> everywhere. 
> 
> Unless selected to “copy” and not “move” you shouldn’t be getting multiples
> of a message.

uh huh... that's what I thought. Rule says 'if from Joe Blow, move to Folder 
Joe Blow'.  I ended up with copies in the Inbox, SPAM folder, Junk folder (by 
the way, just what exactly is the difference between those? And why, within the 
SPAM folder do I have an 'Allowed Senders' folder? Am I to understand that 
there are some Spammers that Entourage thinks I'd LIKE to be inundated by???)

> 
>> So, just a few minutes ago Entourage throws an error of 'unable to 
>> synchronize
>> Inbox with server' and goes on to suggest how to solve this be 'clearing the
>> cache' of the Inbox.
> 
> Your account has a limit on how much you can store on the server.

1700 messages? That's teeny. Is it set by Entourage? The Exchange server? Our 
IT whizbang??

> It’s
> possible you hit that limit and messages were automatically deleted or it
> could be some weird sync issue.

It would be nice, if Entourage is going to do this, to give some sort of 
preliminary warning...

> 
> This is what backups are for.

Thank goodness for Time Machine. 


> Work Offline and clean up your Inbox.

If only I could figure out how. I REALLY need someone with iChat or Skype, lots 
of patience and a good knowledge of Entourage to look over my shoulder at my 
Entourage and see if they can explain it in a way that I understand. I also 
don't understand why/how I have two Inboxes, two Calendars, once 'Contacts' and 
one Address Book. What's the difference between a list of contacts and and 
Address Book that contains the contacts? Beats me...


Since restoring from Time Machine I have gone back, again, to my Projects, 
created Entourage folders for each and every one and then manually dragged 
every message from the Inbox to the appropriate Project folder. At the end of 
that endeavour, take a wild guess at how many items remain in my Inbox?  1723. 
Exactly as many as when I started, I thought, dragging stuff out of there!!!! 
Is there some secret incantation required to MOVE something from folder to 
folder in Entourage, as opposed to simply copying?  I do NOT get it...


> I also
> suggest going to your account in your browser and seeing if the messages are
> still on the server and check to see how full your mailbox is.

How does one check how full the mailbox is? This is a company Exchange 
account...


> Gmail has
> this right below the Inbox screen.
> 
> Who is your IMAP provider?


Corporate Exchange server.


__
While in school you get the lesson, then after the lesson you get a test.  
In life, you get the test and often learn a lesson from it.  
Sometimes those lessons are hard learned.

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