Dear all,
I am going to present you a case study and I request to give me your
point of view and how a solution should be drawn.
What Owner/MD should take decision, what HR has to do?
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Case study consist of four letters.
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>From Branch Manager
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Dear AAA / BBB,
Mr.XXX has resigned from our office. From now onwards YYY and ZZZ will
handle our ship related works at Kandla. At Mundra MMM and ZZZ as
earlier. The load planning of coming ship has to be prepared from your
end and forward to vessel Master and Chief.
We will give you the break of the containers 20 and 40 with weight.
>From Cochin office also the same details will be forwarded to you.
Best Regards
Branch Manager
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>From DGM (BBB)
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Dear Branch Manager,
When he is getting relieved?
Is today last day for him?
Then why it was not informed us before?
Do there is any policy of HR to give one month Notice? Is it followed?
When any person gives notice of resignation it is the duty of HR to
decide whom it will hand over his responsibilities and ask the leaving
person to give proper training on the person who will take over his
responsibilities as identified by HR
What HR has done for this?
All of sudden one fine day if you say you do ship planning how can I do?
I may be Master but not have ship load program, how can I do. I am not
a magician.
Now also it is not late. Call XXX let him come down to Chennai with
his laptop and let him give me training on ship planning and then I
can do.
At least this much you have to do to expect me to carry on his work.
Best wishes
BBB
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>From MD/Owner
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Branch Manager
Why do we have such a change without notice?
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>From the (affected) staff
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To: MD/Owner
CC: GM
CC: DGM
CC: DGM
CC: HR
Respected Sir,
This is Mr.XXX (Company - Gandhidham branch). I presume your good self
will be surprised that I am sending this message from my personal id,
due to the incidents that took place today. I was refrained to use my
desk by my superiors in Gandhidham. I am not sure what was the reason
behind the scenario, as no explanation of any sorts was given to me. I
was bluntly asked to stay away from my desk and that my tenure at
Company was over.
I would like to present the events that took place chronologically:
On Sunday, the 7th of July pm hours I had sent the load plan for ship
(Kandla) and after discussion with the master of the vessel, the plan
was approved.
On the 8th morning I was feeling uneasy but still I went to the office
as we were expecting ship to berth at Kandla. Unfortunately our office
server was out of service that day and I still managed the
communication flow with the master/chief officer/terminal through my
mobile single handedly. After lunch Mr YYY (who was on half day leave)
arrived at the office and I requested him to handle the rest of the
job/email exchanges through his personal id, since I was not feeling
well and wanted to go home to rest. But to my surprise Mr. YYY left
the office and the same was conveyed to Branch Manager through sms,
since he was not in office at that time. After Branch manager arrived
he instructed me to manage all the work through personal id anyhow,
without considering my health conditions. After attending the urgent
job related to ship I informed Branch Manager that I was not in a
position to continue any more work due to my health condition (feeling
dizzy n having chest pain).
The whole next day I was not in a condition to get up and was taken to
the hospital by my father in a semi conscious state. After taking the
medicines I had gone to sleep and woke up in the evening only.
Immediately I realized and accordingly sent an sms to Branch Manager,
updating him the reason for my absence and that I would join the
office on 10.07.2013. But I received a reply saying "Now not possible,
your time is over". I was confused so I tried to call him but he did
not respond and so I called up GM sir / HR head sir to guide me. In
turn they advised me to wait till the next day.
The next day I reached office as per official timing, but surprisingly
was asked to sit in the visitors lounge by Asst. Manager as instructed
by Branch Manager. Later when Branch Manager arrived at 10.30 am, I
had a discussion with him and he told me that I could not continue my
job with Company without giving me any specific reason. And I was told
to leave the office till the management takes any decision.
Here I would like to state that I have been working with this Branch
Manager since last 3.5 years (2 yrs Past company + 1.5 Company) and
never had any issues with him. In fact I was recruited at Company by
Branch Manager, as he had been a witness of my skills and performance.
I have diligently attended all my assignments with sincerity and
responsibility so far, without any issues. I have endeavored to
accomplish my duties 24x7 often sacrificing my social life.
I look forward to continue my job and seek your kind insight to
safeguard my interest in doing so. This job matters a lot to me,
considering that I am the sole bread winner for my family. I request
you to kindly consider my responsible services given to the company
and take your kind decision on compassionate grounds. I shall
regularly attend the office and await your further guidance.
Thanking you,
Yours sincerely,
XXX
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Looking forward to a good debate on this.
--
Thanks and best regards
J.Suresh
New No.3, Old No.7,
Chamiers road - 1st Lane,
Alwarpet,
Chennai - 600018
Ph: 044 42030947
Mobile: 91 9884071738
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