some mundane, some not.... A dozen of these boxes have failed of late, with power supply failures. How many more of these do I have in my environment, and where? (best if Zenoss realized on its own that 5% of boxes of this type have shown this issue :) is that pie in the sky?))
Basic notes to go along with the status information - IE, Zenoss detects device is down at site y. Helpdesk opens a troubleticket (troubleticket within Zenoss would be nice, but assuming an external ticketing?) There should be basic notes within Zenoss - the ticket number, assigned engineer, expected time to recover, etc. on a public dashboard, maybe allow capture additional manual information - IE, curcuit ids for networks, contact information for a site, device, or application? I haven't looked, but, does Zenoss support the concept of application monitoring, seperate from device monitoring? IE, an app might consist of some web servers, a database server, some specialized software (non standard ports, maybe?) If some part of the app has a failure, the notification might be different then for the device... Templating wuld be nice - IE, I have 50 or so exchange servers. Monitor all of these on every exchange server... Mactrack (see NetDisco, NAV) Integrated IP mangement (see ipplan (sourceforge) metaip (commercial)), -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Duncan McGreggor Sent: Saturday, August 12, 2006 12:22 PM To: Zenoss Users Subject: [zenoss-users] How would you *like* to use Zenoss? [Spam][98.5%] As we all know, this list is mainly dedicated to learning about using Zenoss. But in this thread, I'd like to encourage some wish-list talk :-) I've been pondering web services, mashup applications, and Zenoss... and this got me thinking about the business possibilities potentially available to users. Thus the subject of this email :-) How would you *like* to use Zenoss? By this I mean something along the following lines: * The web views of zenoss represent a MASSIVE investment of your company -- all that hardware and the software running on those systems. * Zenoss provides a view of that investment; in particular, device metadata and event information for your networked hardware and software * In addition to being monitoring software, Zenoss is management software, therefore... * What else to you want to manage? What other information do you want know about your company's networked investment? What related information do you want to be able to manipulate? What related tasks do you want to perform? Let me give some examples to get you thinking along these lines: Example 1: Charlie manages 2000 servers in a low-budget hosting environment. She has been tasked with maintaining the equipment at super-low costs, the preferred method of which is eBay purchases. Since any device failure could be the last, when a device fails, she would like to see the average eBay cost for that same piece of equipment. eBay provides an API for just these kinds of queries. Example 2: On IRC and in a ticket (#259), giesen suggested that Zenoss provide voice alert capability. Admins could then get a phone message for events they were interested in. There is a web service that provides just such a service (subscription-based), and could be integrated into Zenoss as a mashup. Example 3: John manages customer applications in data cetners all over the United States, Europe, and Asia. If something goes wrong with an application, he wants to have a visual representation of its location in an instant so he doesn't have to waste time thinking about where it is. Google maps provides an API to do just this sort of thing. Example 4: Ng has a small monitoring facility in Vietnam with zenoss instances running small virtual servers. However, the hosting company charges a great deal for disk space, and he'd like to save where he can. Particularly, he only needs a few MIB files and doesn't want all of them to be bundled with Zenoss. Ng would like Zenoss to provide a web service for retrieving MIB files automatically and as-needed only. So, with these in mind, what other business processes could Zenoss make easier? Given that you are either already managing your networked resources with Zenoss or are thinking about it, the integration of various useful web services into Zenoss could 1) make your lives that much easier, and/or 2) save your company that much more money. And feel free to post completely off-the-wall ideas -- we want to stimulate creative solutions here :-) Thanks! d _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users
