Yes, I do think this is something Zenoss ought to cultivate with local partners or something. I'm guessing most people who can afford to pay $10,000 a year or more are already. That doesn't mean there wouldn't be a market for people who want support for the OSS product, presumably at something less than that cost.
The big question, me not being a business person, is could anyone actually make money supporting something like Zenoss for less than that a year? I have to wonder, and I'd expect it would have to be something like an hourly rate to work financially. Maybe per incident, but that'd be hard to guess if the incident is going to be a 1 hour custom command, or an almost endless track through source code to find a bug... I had been hoping more commercial interest might be springing up around Zenpacks as well, but I guess not yet. I've also found that a lot of posts are for what could be offered as custom development, but maybe via something more like guru.com than a support contract. -- James Pulver Information Technology Area Supervisor LEPP Computer Group Cornell University jcurry wrote, On 1/27/2009 8:27 AM: > If Zenoss have the bandwidth to support "paying core users" that would be > good - but I don't see how that could really differ from one of the existing > chargeable offerings? Presumably you are thinking of something far less > expensive than the current starting point which looks like Professional that > starts at a minimum of 100 devices at $100 / device = $10,000 starting point?? > > What are you REALLY looking for? Is it just problem determination / bug > fixing? > > Is there a Zenoss business partner that might offer this service, perhaps > more locally? Come to that, does Zenoss really HAVE a business partner > association that offers PD, bug resolution, consultancy, education - > especially when you got outside the US??? > > Cheers, > Jane > > > > > -------------------- m2f -------------------- > > Read this topic online here: > http://forums.zenoss.com/viewtopic.php?p=30537#30537 > > -------------------- m2f -------------------- > > > > _______________________________________________ > zenoss-users mailing list > [email protected] > http://lists.zenoss.org/mailman/listinfo/zenoss-users _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users
