I can hardly speak for anyone else, but I can say that for our company, we 
would appreciate it if there was a price point somewhere between the current 
core cost and the entry point for the professional version.

In other words, I think I would find it much easier to convince my boss to pay 
for support tickets and possibly minor custom code bits on a per-case basis 
than it will be to convince him to commit to a $10,000/year contract.

I do understand why Zenoss, Inc may not be inclined to offer such services, but 
if they were available from a third-party OS support group, or even individual, 
it might actually make it much more likely that we would eventually upgrade to 
one of the "big" licenses.

Incidentally, perhaps something along these lines is already available? Anyone 
have any experience with submitting Zenoss questions to services such as 
Expert-exchange or similar that they can recommend?




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Read this topic online here:
http://forums.zenoss.com/viewtopic.php?p=30541#30541

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