For how to get e-mails, this should do what you want: http://www.zenoss.com/community/docs/zenoss-guide/2.4.2/ch02s06.html
For the events that are acked, but then generating a new event, I haven't seen that. What version of Zenoss are you running? Once you move an event to history, if a new one is created, that will generate a new event. -- James Pulver Information Technology Area Supervisor LEPP Computer Group Cornell University GarrisonS wrote, On 8/28/2009 10:15 AM: > Hello, > > I just started working at a company that's been using Zenoss for years. > Since I'll be using Zenoss for my network monitoring solution I've been > digging through the admin guide, forums, FAQs, and How Tos to get a feel for > how Zenoss works. I've gone to co-workers and have gotten a view from 10,000 > feet for what the program does and now I want to know how to make it work for > me. Unfortunately all the documentation seems to be aimed at a new user who > is installing for the first time. > > I'm looking for something that shows me how to use a Zenoss install that is > already in place. Specifically, I want to know how to have Zenoss send email > messages when Events are triggered, how to keep the Event Console clear, and > how to look at historical information on Events. > > To clarify ... I know how to acknowledge Events, but when I do, it stops > incrementing them and generates a brand new Event the next time the same > device triggers that event. This seems to defeat the purpose of having the > incremental counter, so I figure I must be doing something wrong. I figure > there must be a way for a duplicate Event to un-acknowledge an existing > Event. Then I'd want a way to clear out the acknowledged events so I can > only deal with unacknowledged events. I'm also looking for a method to look > at past events if I need to see what happened in days past. And finally, I > don't doubt that Zenoss can send emails based on conditions I set but I can't > find that info in the documentation, so I don't know what search terms to > look for. > > Any suggestions are much appreciated. > > Thanks, > > Garrison > > > > > -------------------- m2f -------------------- > > Read this topic online here: > http://forums.zenoss.com/viewtopic.php?p=38599#38599 > > -------------------- m2f -------------------- > > > > _______________________________________________ > zenoss-users mailing list > [email protected] > http://lists.zenoss.org/mailman/listinfo/zenoss-users _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users
