> From: zfs-discuss-boun...@opensolaris.org [mailto:zfs-discuss-
> boun...@opensolaris.org] On Behalf Of Ethan Erchinger
> 
> We've had a failed disk in a fully support Sun system for over 3 weeks,
> Explorer data turned in, and been given the runaround forever.  The
> 7000
> series support is no better, possibly worse.

That is really weird.  What are you calling "failed?"  If you're getting
either a red blinking light, or a checksum failure on a device in a zpool...
You should get your replacement with no trouble.

I have had wonderful support, up to and including recently, on my Sun
hardware.

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