On 08/19/10 03:44 AM, Ethan Erchinger wrote:
Have you dealt with Sun/Oracle support lately? lololol It's a disaster.
We've had a failed disk in a fully support Sun system for over 3 weeks,
Explorer data turned in, and been given the runaround forever. The 7000
series support is no better, possibly worse.
If you count Monday this week as lately, we have never had to wait more
than 24 hours for replacement drives for our 45x0 or 7000 series
systems. Even if the drive has only degraded by checksum errors, they
still ship a replacement.
--
Ian.
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