On Wed, Aug 18, 2010 at 11:44 AM, Ethan Erchinger <et...@plaxo.com> wrote:
>
> Frank wrote:
>> Have you dealt with RedHat "Enterprise" support? lol.
>
> Have you dealt with Sun/Oracle support lately? lololol It's a disaster.
> We've had a failed disk in a fully support Sun system for over 3 weeks,
> Explorer data turned in, and been given the runaround forever. The 7000
> series support is no better, possibly worse.
We have seen virtually no degradation of Sun (Oracle) Support since
the takeover. Sun started enforcing the requirement of system serial
number before Oracle completed the acquisition, and that is the last
major change we've seen. On the other hand, much of our experience is
related to our local support staff, and they were well above Sun
average for over a decade.
>> The "enterprise" is going to continue to want Oracle on Solaris.
>
> The "enterprise" wants what they used to get from Sun, not what's
> currently being offered.
--
{--------1---------2---------3---------4---------5---------6---------7---------}
Paul Kraus
-> Senior Systems Architect, Garnet River ( http://www.garnetriver.com/ )
-> Sound Coordinator, Schenectady Light Opera Company (
http://www.sloctheater.org/ )
-> Technical Advisor, RPI Players
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