On Wed, Aug 18, 2010 at 1:34 PM, Miles Nordin <car...@ivy.net> wrote:
> >>>>> "ee" == Ethan Erchinger <et...@plaxo.com> writes: > > ee> We've had a failed disk in a fully support Sun system for over > ee> 3 weeks, Explorer data turned in, and been given the runaround > ee> forever. > > that sucks. > > but while NetApp may replace your disk immediately, they are an > abusive partner with their CEO waving his cock around on mailing lists > presuming to ban all resale claiming first-sale doctrine does not > apply to his magical ONTap software. All their documentation is > locked up behind a paywall, and they entice all their mouth-breather > JFDI bank sysadmins to do their discussion of the product on the > login-walled vendor-censored NOW forums. > > > My choice would always be for the company that gives the option of not > paying for support without their detonating some self-destructing > DRMblob and destroying my entire business. No matter how bad their > support is when I choose to pay for it, I would always buy from them. > Companies that try to make money by sticking a wrench into the gears > of the market are necktie-strangled scammers and, I think, not a good > fit for highly-technical customers. It just doesn't pay in the long > run, though if I'm honest I suppose the stories I've heard about > ditching NetApp are about scaling problems as often as they are about > abusive-relationship problems. > > Holy uncalled-for FUD filled rant batman! Great, we all see you hate NetApp. Not sure why you felt the need to interject it here. PS: First sale doesn't apply, it's already held-up in a court of law, and Hitz isn't their CEO. See: *Davidson & Associates v. Internet Gateway Inc (2004)<http://en.wikipedia.org/w/index.php?title=Davidson_%26_Associates_v._Internet_Gateway_Inc_(2004)&action=edit&redlink=1> * --Tim
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