On Wed, Aug 18, 2010 at 1:34 PM, Miles Nordin <car...@ivy.net> wrote:

> >>>>> "ee" == Ethan Erchinger <et...@plaxo.com> writes:
>
>    ee> We've had a failed disk in a fully support Sun system for over
>    ee> 3 weeks, Explorer data turned in, and been given the runaround
>    ee> forever.
>
> that sucks.
>
> but while NetApp may replace your disk immediately, they are an
> abusive partner with their CEO waving his cock around on mailing lists
> presuming to ban all resale claiming first-sale doctrine does not
> apply to his magical ONTap software.  All their documentation is
> locked up behind a paywall, and they entice all their mouth-breather
> JFDI bank sysadmins to do their discussion of the product on the
> login-walled vendor-censored NOW forums.
>


>
> My choice would always be for the company that gives the option of not
> paying for support without their detonating some self-destructing
> DRMblob and destroying my entire business.  No matter how bad their
> support is when I choose to pay for it, I would always buy from them.
> Companies that try to make money by sticking a wrench into the gears
> of the market are necktie-strangled scammers and, I think, not a good
> fit for highly-technical customers.  It just doesn't pay in the long
> run, though if I'm honest I suppose the stories I've heard about
> ditching NetApp are about scaling problems as often as they are about
> abusive-relationship problems.
>
>

Holy uncalled-for FUD filled rant batman!  Great, we all see you hate
NetApp.  Not sure why you felt the need to interject it here.

PS: First sale doesn't apply, it's already held-up in a court of law, and
Hitz isn't their CEO.  See:  *Davidson & Associates v. Internet Gateway Inc
(2004)<http://en.wikipedia.org/w/index.php?title=Davidson_%26_Associates_v._Internet_Gateway_Inc_(2004)&action=edit&redlink=1>
*

--Tim
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