I agree that a manual is greatly needed. the value of all the new tests is greatly diminished if there is not adequate documentation.
Searching through the archives and reading the discussions my be a good thing to do if you are having trouble understanding the manual but to search the archives to learn the features in the first place is prohibitive for anyone who is performing multiple functions. Once you release your next version I would suggest taking the time to create a comprehensive manual. that will be more value to your customers than new features. If they do not know how to implement the current features then new features are not going to be of any value either. For the people that can spend the time and monitor the group full time and experiment with new features when they are in beta I commend you. But not all of us have the time to do that. WE NEED A MANUAL TO QUICKLY AND EFFICITENTLY IMPLEMENT DECLUDES FEATURES. If you document the usage of the new features while you are creating them you would save yourself and your customers a lot of time. Make the documentation part of your development cycle???? If you hire a technical writer they are going to require it, so start it now, make the usage notes available, it will save us all time and aggravation. Kevin Bilbee > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry > Sent: Friday, January 23, 2004 7:07 AM > To: [EMAIL PROTECTED] > Subject: Re: [Declude.JunkMail] Manual > > > > >Scott, for what it's worth, our Declude maintenance is up for renewal, > >and one of the questions I got asked was when there would be an > >updated printed manual that our less-experienced admins could > >understand. Don't worry, the maintenance will definitely get paid, but > >now one of my tasks in my "free time" is to write an admin manual for > >our staff for Declude's products. > > Thanks for pointing this out. A major overhaul to the manual by a > technical writer is something that has been on the "to do" list > for some time. > > -Scott > --- > Declude JunkMail: The advanced anti-spam solution for IMail mailservers. > Declude Virus: Catches known viruses and is the leader in mailserver > vulnerability detection. > Find out what you've been missing: Ask about our free 30-day evaluation. > > --- > [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
